Sales Development Representative

IHG Hotels & Resorts; Atlanta (GA); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Room discounts

Wellbeing program

Volunteer days

Job summary

IHG Hotels & Resorts is seeking a Sales Development Rep to identify and nurture prospective hotel owners and developers across the Americas. The role involves multi-channel outreach, lead qualification, and coordinating with Regional Directors to move opportunities toward close.

You will research opportunities, maintain CRM records, and support outbound campaigns, contributing to growth initiatives in a hybrid Atlanta office environment.

Qualifications

• 2–5 years of experience in inside sales, lead generation, business development, or related commercial roles.
• English required; professional Spanish preferred.
• Strong prospecting, research, and communication skills.
• Experience using CRM platforms.
• Ability to manage multiple priorities and maintain outreach discipline.
• Self-motivated and resilient in outbound sales environment.

Responsibilities

• Research and identify prospective franchise and development opportunities.
• Conduct multi‑channel outreach (calls, email, and other channels) to target owners.
• Qualify leads based on business criteria and growth priorities.
• Schedule meetings and coordinate handoffs to Regional Directors.
• Maintain accurate activity and opportunity information within CRM.
• Support outbound campaigns and strategic growth initiatives.
• Partner with Growth Marketing and Market Planning to identify targets.

Skills

Prospecting

Research

Communication

CRM usage

Tools

CRM platforms

Job description

The Sales Development Rep (SDR) identifies, nurtures, and qualifies prospective hotel owners and developers across the Americas region, including the United States, Canada, Mexico, Latin America and the Caribbean. Leads generated through Development Demand Center (DDC) marketing programs are routed to Regional Directors (RDs) to advance toward close, offering a strong entry point into IHG's development organization.

Your day to day

• Research and identify prospective franchise and development opportunities.
• Conduct multi-channel outreach (calls, email, and other channels) to target owners.
• Qualify leads based on agreed business criteria and growth priorities.
• Schedule meetings and coordinate handoffs to Regional Directors (RDs).
• Maintain accurate activity and opportunity information within CRM.
• Support outbound campaigns and strategic growth initiatives.
• Partner with Growth Marketing and Market Planning to identify and prioritize targets.

What We Need From You

• 2-5 years of experience in inside sales, lead generation, business development, fundraising or related commercial roles.
• English required; professional Spanish preferred.
• Strong prospecting, research, and communication skills.
• Experience using CRM platforms.
• Ability to manage multiple priorities and maintain outreach discipline.
• Self-motivated and resilient, with the drive to succeed in an outbound sales environment.

Travel – less than 10% required

Location – Our hybrid work structure is an expectation of three (3) business days a week in the ATLANTA office. This expectations may be adjusted to evolve with the changing needs of the business.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.