Sales Development Rep

Ascend Learning; Gilbert (AZ); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible PTO

Medical, dental, vision insurance

401(k) matching

Parental leave

Wellness resources

Charitable matching

On-site workout facilities (Gilbert)

Community outreach groups

Job summary

Ascend Learning is seeking a Sales Development Representative (SDR) to drive qualified leads and revenue for NASM and AFAA. The role operates in a hybrid Gilbert, AZ office, collaborating with sales, marketing, and operations to optimize outreach across social, email, and phone channels.

Requirements include 2+ years of sales experience, strong interpersonal and communication skills, and the ability to coordinate cross‑functional teams.

Qualifications

• 2+ years of sales experience with a proven track record.
• Strong interpersonal and communication skills.
• Ability to collaborate across teams and stakeholders.
• Excellent organizational skills and attention to detail.
• Experience across social media, email, and phone outreach is a plus.

Responsibilities

• Manage sales opportunities from social and phone channels.
• Analyze social data and insights to improve campaigns.
• Distribute opportunities to the sales team efficiently.
• Provide reporting on marketing efforts to refine messaging.
• Collaborate with sales, marketing, and operations across the organization.

Skills

Sales experience

Interpersonal skills

Communication

Team player

Attention to detail

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

For over 35 years, National Academy of Sports Medicine®(NASM®) has set the standard in fitness education with best-in-class evidence-based programs. We have educated over 1.4 million fitness professionals in over 100 countries, creating a global space for optimal well-being and fitness. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help all clients set and reach their own unique goals.

WHAT YOU'LL DO

The Sales Development Representative (SDR) is responsible for driving qualified leads and revenue generation for NASM and AFAA. These sales generating opportunities will be accomplished through utilizing our social media, email automation, and phone campaigns. The SDR will be responsible for the development of new, existing, and re‑engagement of disqualified leads. The SDR will also be responsible for communication targeted at existing NASM and AFAA customers to encourage repeat business. The SDR will work with sales, marketing, operations, and other key personnel throughout the organization to identify opportunities and develop better marketing communication to our existing customer base and will assist with adjusting messaging in our marketing efforts.

WHERE YOU’LL WORK

This position will work hybrid out of the Gilbert, AZ office.

HOW YOU’LL SPEND YOUR TIME

• Manage sales opportunities from Facebook, Twitter, Instagram, Phone channels and Email channels.
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
• Manage priorities and efforts of Phone, Social Media and Email Marketing campaigns to quickly distribute sales opportunities to the sales team.
• Provide detailed and accurate reporting on Phone and Email Marketing efforts to improve messaging to customer base.
• Distribution of qualified sales opportunities to the sales team.

WHAT YOU'LL NEED

• Minimum 2+ years of sales experience with a proven record of success.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and team members
• Resourceful problem‑solver who can think laterally and critically to leverage opportunities within a variety of sales channels
• Team player who can effectively collaborate and build working relationships with internal and external stakeholders and constituents to deliver desired outcomes
• Effectively communicate with partners and customers across all cultures
• Attention to detail with the ability to organize and prioritize task.

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data‑driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant‑A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.