Sales Development Manager

United States Digital Space LLC; Chicago (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

Flexport is seeking a Sales Development Manager for our Chicago market to lead a growing team of SDRs and drive top-of-funnel opportunities. You will recruit, coach, and scale a high-performing group responsible for outbound campaigns, campaign strategy, and opportunity nurturing across Flexport’s global product offerings.

The role emphasizes data-driven decision making, collaboration with Growth Operations, Marketing, and Sales, and ownership of pipeline goals to meet monthly, quarterly, and

Qualifications

• 5+ years in sales, business development, or revenue-focused roles.
• 2+ years managing a team, coaching and developing contributors.
• Proven track record of scaling a high performing team and exceeding quota expectations.
• Passion for new business and driving pipeline in a growth-focused environment.
• Experience using data and analytics to drive decision making and sales process improvement.

Responsibilities

• Grow Your Team: Recruit, hire, train and ramp a team of sales development representatives.
• Enablement: Coach team in consultative and solution-based sales across product offerings.
• Be Data Driven: Use data to inform strategy and performance of the team.
• Drive Agility: Launch initiatives to grow new business and optimize operations.
• Build Strategy: Generate top-of-funnel demand and lead lists for outbound generation.
• Lead cross-functional collaboration to improve sales processes and feedback.
• Monitor and refine lead processes, metrics, and tools to maximize SDR efficiency.
• Inspire SDRs to high performance and foster growth and development.

Skills

Sales leadership

Team management

Quota achievement

Data-driven decisions

Outbound sales

Education

BA/BS Degree preferred

Tools

Salesforce Admin

Dashboard creation

Lead distribution

Job description

About the company:

At the company, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use the company technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put the company center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help the company win new business!The opportunity:

the company is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real-world problems and revolutionizing global trade.

You will:

• Grow Your Team: Recruit, hire, train and ramp a team of high performing sales development representatives;
• Enablement: Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities
• Be Data Driven: Use data to be nimble and inform the strategy of your team
• Drive Agility: Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals;
• Build Strategy: Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation;
• Strengthen Feedback Loops: Collaborate with cross-functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business
• Dive Deep: Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team;
• Empower Your Team: Encourage innovation, communication, especially in finding new customer profiles that the company is currently under-serving; and
• Achievement Oriented: Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets;
• Play the Long Game: Build sustainable processes and embrace continuous development. Always have the big picture in mind.
• Career Development: Foster an environment of inclusion and growth. Coach, development and promote the next generation of the company sales leaders.
• Lead by Example: Embody the company’s culture and core values. Inspire and motivate your team by leading with positivity, perseverance, and passion.

You should have:

• 5+ years in sales, business development, or revenue-focused roles;
• 2+ years managing a team, with experience coaching and developing individual contributors;
• Proven track record of scaling a high performing team and exceeding quota expectations;
• Passion for new business, this team is the fuel for the the company rocketship;
• A/B testing mentality - willingness to proactively test outbound customer messaging and iterate the company’s value proposition;
• BA/BS Degree preferred;
• Excellent communication, interpersonal, and organizational skills;
• An obsession with client happiness. You succeed when they succeed;
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
• Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices;
• A leadership mentality with an excitement to roll up your sleeves and work alongside your team;
• Ability to inspire and motivate SDRs to high performance;
• Brownie points for experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about the company since we operate in a heavily regulated industry.

*The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at the company, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible*