Sales Development Manager

Voiceflow; Chicago (IL); On-site; USD 80,000 - 104,500; Full time

Job summary

Voiceflow is hiring a Sales Development Manager in Chicago to lead a team dedicated to new business development. This role focuses on training and managing SDRs to drive revenue and achieve sales targets.

The ideal candidate should have substantial experience in sales and team management, emphasizing the importance of client happiness and data-driven strategies.

Qualifications

• 5+ years in sales, business development, or revenue-focused roles.
• 2+ years managing a team, with experience coaching and developing individual contributors.
• Proven track record of scaling a high performing team.

Responsibilities

• Recruit, hire, train and ramp a team of high performing sales development representatives.
• Coach, mentor, and guide the team in developing sales skills.
• Use data to inform the strategy of your team.

Skills

Sales experience

Team management

Data analysis

Communication skills

Client happiness focus

Education

BA/BS Degree

Tools

Salesforce

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society and the environment? Come join us.

Help Flexport win new business!

The opportunity:

Flexport is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real‑world problems and revolutionizing global trade.

You will:

• Grow Your Team: Recruit, hire, train and ramp a team of high performing sales development representatives;
• Enablement: Coach, mentor, and guide the team in developing consultative and solution‑based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities
• Be Data Driven: Use data to be nimble and inform the strategy of your team
• Drive Agility: Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals;
• Build Strategy: Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation;
• Strengthen Feedback Loops: Collaborate with cross‑functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business
• Dive Deep: Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team;
• Empower Your Team: Encourage innovation, communication, especially in finding new customer profiles that Flexport is currently under‑serving; and
• Achievement Oriented: Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets;
• Play the Long Game: Build sustainable processes and embrace continuous development. Always have the big picture in mind.
• Career Development: Foster an environment of inclusion and growth. Coach, develop and promote the next generation of Flexport sales leaders.
• Lead by Example: Embody Flexport’s culture and core values. Inspire and motivate your team by leading with positivity, perseverance, and passion.

You should have:

• 5+ years in sales, business development, or revenue‑focused roles;
• 2+ years managing a team, with experience coaching and developing individual contributors;
• Proven track record of scaling a high performing team and exceeding quota expectations;
• Passion for new business, this team is the fuel for the Flexport rocketship;
• A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport’s value proposition;
• BA/BS Degree preferred;
• Excellent communication, interpersonal, and organizational skills;
• An obsession with client happiness. You succeed when they succeed;
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
• Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices;
• A leadership mentality with an excitement to roll up your sleeves and work alongside your team;
• Ability to inspire and motivate SDRs to high performance;
• Brownie points for experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$80,000 – $104,500 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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