Sales Development Associate (Talent Reserve Program)

FedEx; Bridgeport (Montgomery County); On-site; USD 70,117,000 - 98,198,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx is seeking a Sales Development Associate on the Sales Development team. This role focuses on training and shadowing across unassigned or high-volume markets, with development toward permanent territory alignment.

The position emphasizes structured onboarding, mentorship, and participation in joint calls to build practical sales skills. Candidates should meet the minimum education or B2B experience requirements.

Qualifications

• Bachelor’s degree or equivalent; OR four years of B2B sales experience; OR one year of FedEx B2B sales experience.

Responsibilities

• Participate in sales training covering products, services, and CRM tools.
• Shadow senior SMB roles to learn cold outreach and lead qualification.
• Join calls and field visits to build sales competencies and industry knowledge.
• Support active SDR territories with research and outbound outreach; no quotas.
• Attend performance and pipeline reviews to accelerate readiness for permanent territory.
• Perform other duties and special projects as assigned.

Skills

B2B sales

CRM usage

lead qualification

sales training

Education

Bachelor’s degree or equivalent

4 years B2B sales experience

1 year of B2B sales in FedEx

Tools

CRM systems

Job description

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment.

Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

This is an Offer in Advance requisition. Applicants must meet the minimum education and experience qualifications at the time of application OR currently meet minimum experience qualifications and meet the minimum education requirements within 120 days of applying. Offers of employment will be contingent upon successful completion of these requirements before Day 1.

Essential Functions

• Structured Onboarding & Learning: Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.
• Peer Shadowing & Mentorship: Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.
• Joint Call Participation: Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.
• Developmental Pipeline Support: In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.
• Performance Tracking & Feedback: Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.
• Other Duties: Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience

To be considered for this position, candidates must meet one of the following criteria:

Bachelor’s degree (or equivalent); OR

Four (4) years of business-to-business (B2B) sales experience; OR

One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications

Demonstrated Involvement or leadership in school, community, athletic or professional organizations.

Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM.High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

Pay: FEC_SH25 $24.47/hr - $34.27/hr

Additional Details

Additional Details: This is a customer-facing role that requires regular in person meetings. Candidates must live within a 50 mile radius of Bridgeport, PA or surrounding cities within the territory.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)