Sales & Design Specialist Supervisor - Park Ave

Herman Miller; New York (NY); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly base withcommission

Performance-based bonus plan

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with 4% company match

Commuter benefits

Generous employee discounts

And more!

Job summary

HermanMiller in New York is seeking a Sales & Design Specialist Supervisor to partner with the General Manager and drive world-class client experiences while supporting brand initiatives and leadership duties.

You will balance client-facing sales with coaching, data analysis, and product training, reporting directly to the General Manager. The role requires leadership experience and the ability to grow the brand locally.

Qualifications

• 1–2 years of retail leadership experience.
• Ability to effectively communicate with internal and external parties, verbally and in writing.
• Ability to identify client needs, solve problems and explain product features and benefits.
• Experience with POS systems and proficiency with MS Office software.

Responsibilities

• Expand the client’s connection to the Herman Miller brand and pioneer outreach locally.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment to attract and hire top candidates.
• Manage the full client lifecycle to meet and exceed sales goals and metrics.
• Adhere to company programs, safety, inventory and facilities procedures.
• Attend store meetings, participate in product training, and share information with peers.
• Maintain the store design and visual standards per merchandising guidelines.
• Fulfill customer needs and resolve issues in line with the Hermann Miller Client Experience.
• Promote a positive team culture aligned with MillerKnoll values and actions.

Skills

Retail leadership

Communication

Problem solving

Customer focus

Tools

POS system

MS Office

Web navigation

3-D rendering programs

Job description

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Step into a leadership path at Herman Miller, a legacy brand driving the future of work and living through design-forward innovation and career growth.

What We Offer:

• Competitive hourly base with commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, paid holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Store Hours:

Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

As the Sales & Design Specialist Supervisor, you'll work in partnership with the General Manager to ensure the success of the store. You will be responsible for delivering world-class client experiences while supporting brand initiatives and executing management responsibilities. Our Sales & Design Specialist Supervisor balances their time working with clients to achieve sales targets and various leadership initiatives including performance coaching, data analysis, and product training. You will report directly to the General Manager

What You'll Do:

• Work to expand the client’s connection to the Herman Miller brand and pioneer outreach in your local community.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment efforts to attract and select top-tier candidates.
• Manage the full client lifecycle to meet and exceed sales goals and key metrics.
• Adhere to all Company programs and procedures, including safety, inventory and facilities.
• Attending store meetings, participating in product training, and sharing information among peers.
• Assist in maintaining the store's design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues in a manner consistent with the Herman Miller Client Experience.
• Collaborate and promote a positive team culture demonstrating the MillerKnoll Values, Culture & Actions.

What We're Looking For?

• 1 to 2 years of retail leadership experience preferred.
• Ability to effectively communicate with internal and external parties both verbally and in writing.
• Ability to identify client needs, problem solving and understand and explain product features and benefits.
• Experience with a POS (Point of Sale) system and proficiency with MS Office software, web navigation, and 3-D rendering programs.
• Able to routinely move objects weighing more than 40 pounds and to understand safety requirements.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $27.00 - $28.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail] (mailto:[e-mail]).