Sales & Design Specialist Supervisor-New York City Park Ave

MillerKnoll, Inc. in; New York (NY); Sur place; USD 37 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Paid vacation, holidays, and parental/

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

Résumé du poste

MillerKnoll, Inc. is seeking a Sales & Design Specialist Supervisor to partner with the General Manager to drive store success. You will balance client-facing sales with leadership responsibilities, coaching, and product training to meet targets.

You will expand brand presence in the local community, manage recruitment, and ensure top-notch client experiences while upholding safety and store standards. This role reports to the General Manager.

Qualifications

• 1–2 years of retail leadership experience preferred.
• Ability to communicate effectively with internal and external parties, in writing and verbally.
• Ability to identify client needs, problem-solve, and explain product features and benefits.
• Experience with a POS system and proficiency with MS Office, web navigation, and 3-D rendering programs.
• Physically able to move objects weighing more than 40 pounds and understand safety requirements.

Responsabilités

• Expand the client’s connection to the MillerKnoll brand and pioneer outreach in your local community.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment efforts to attract and select top-tier candidates.
• Manage the full client lifecycle to meet and exceed sales goals and key metrics.
• Adhere to all company programs and procedures, including safety, inventory and facilities.
• Attend store meetings, participate in product training, and share information among peers.
• Maintain the store's design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues in line with the MillerKnoll Client Experience.
• Collaborate and promote a positive team culture reflecting MillerKnoll Values, Culture & Actions.

Connaissances

Retail leadership

Communication

POS experience

MS Office

3-D rendering programs

Outils

POS system

MS Office

3-D rendering

Description du poste

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Step into a leadership path at Herman Miller, a legacy brand driving the future of work and living through design-forward innovation and career growth.

What We Offer:

• Competitive hourly base with commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, paid holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

As the Sales & Design Specialist Supervisor, you'll work in partnership with the General Manager to ensure the success of the store. You will be responsible for delivering world-class client experiences while supporting brand initiatives and executing management responsibilities. Our Sales & Design Specialist Supervisor balances their time working with clients to achieve sales targets and various leadership initiatives including performance coaching, data analysis, and product training. You will report directly to the General Manager.

What You’ll Do:

• Work to expand the client’s connection to the Herman Miller brand and pioneer outreach in your local community.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment efforts to attract and select top-tier candidates.
• Manage the full client lifecycle to meet and exceed sales goals and key metrics.
• Adhere to all Company programs and procedures, including safety, inventory and facilities.
• Attending store meetings, participating in product training, and sharing information among peers.
• Assist in maintaining the store's design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues in a manner consistent with the Herman Miller Client Experience.
• Collaborate and promote a positive team culture demonstrating the MillerKnoll Values, Culture & Actions.

What We’re Looking For?

• 1 to 2 years of retail leadership experience preferred.
• Ability to effectively communicate with internal and external parties both verbally and in writing.
• Ability to identify client needs, problem solving and understand and explain product features and benefits.
• Experience with a POS (Point of Sale) system and proficiency with MS Office software, web navigation, and 3-D rendering programs.
• Able to routinely move objects weighing more than 40 pounds and to understand safety requirements.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more.

Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $27.00 - $28.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors .

You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.

The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification.

In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century.