Sales Design Consultant

Penco Corp.; Seaford (DE); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Elegant Designs, a division of Penco Corporation, is seeking a Sales/Design Consultant for our luxury showroom. The role focuses on assisting customers with product selection, design input, and order processing while maintaining a polished showroom and strong client relationships.

Ideal candidates bring 1+ year in retail or customer service and experience in home design or related fields, with excellent communication skills and multitasking ability in a fast-paced environment.

Qualifications

• Minimum 1 year of retail sales or customer service.
• Experience in home design, architectural design or home construction.
• Excellent communication skills (written and verbal).
• Ability to work in a fast-paced environment.
• Must be flexible, organized and self-motivating.
• Must demonstrate attention to detail.

Responsibilities

• Troubleshoot customer problems and resolve issues.
• Maintain showroom displays and merchandising.
• Process telephone inquiries and orders.
• Enter product information accurately in the order entry system.
• Follow up on sales transactions to confirm product order, availability and ship date.
• Maintain knowledge of all Elegant Designs products offered.
• Provide exceptional customer service.
• Utilize MS Office for daily tasks.

Skills

Troubleshoot problems

Showroom maintenance

Telephone inquiries

Resolve customer issues

Customer relationships

Product selection with design

Product knowledge

Order entry system

Sales follow-up

MS Office proficiency

Tools

Microsoft Office

Job description

Elegant Designs, a division of Penco Corporation, is seeking a Sales/Design Consultant. Penco Corporation has been a leading wholesale distributor of HVAC and plumbing supplies for over 70 years. Elegant Designs is a full functioning showroom that specializes in luxury kitchen and bath products for any home. The ideal Sales/Design Consultant candidate will possess the following:

Required Skills/Knowledge of:

• Ability to troubleshoot customer problems
• Maintain showroom and all displays
• Handle telephone inquiries and orders
• Resolve customer problems involving merchandise, design questions, product returns, repairs, warranty, etc.
• Develop and maintain customer relationships
• Assist customers in selecting and purchasing merchandise using product and design knowledge
• Maintain knowledge of all product offerings available through Elegant Designs
• Use order entry system to accurately enter product information for ordering
• Follow up as required on sales transactions to ensure correct product order, changes, product availability, ship date
• Effectively use Microsoft Office productivity software including but not limited to Word, Excel, PowerPoint, and Outlook

Minimum Qualifications:

Minimum 1 year of Retail Sales or Customer Service

Experience in home design, architectural design or home construction

Ability to provide exceptional customer service

Ability to work in a fast-paced environment

Must be flexible, organized and self-motivating

Must demonstrate attention to detail

Excellent communication skills (written and verbal)

Job Type: Full-time

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Plumbing: 1 year (Preferred)
• Sales: 1 year (Preferred)

Application Formfor Sales Design Consultant position

WORK HISTORY

start with your present or most recent employment and work back. (INCLUDE PAID AND UNPAID POSITIONS)

WORK HISTORY

start with your present or most recent employment and work back. (INCLUDE PAID AND UNPAID POSITIONS)