Sales Department Manager - Kitchen Planning

IKEA; Stoughton (MA); On-site; USD 74,000 - 110,000; Full time

Job summary

A leading company in home furnishings is seeking a Sales Department Manager - Kitchen Planning. This role involves optimizing customer experiences, managing sales strategies, and leading a diverse team. Ideal candidates will have at least 5 years of experience in retail management and a strong sales record. Join us to make a meaningful impact in an inclusive workplace.

Benefits

Generous paid time off

Paid parental leave

Retirement and bonus plans

Co-worker discount

Education assistance

Qualifications

• 5 years managing in a retail environment.
• 5 years in active sales focused on customer needs.

Responsibilities

• Optimizing the IKEA shopping experience to secure satisfied customers.
• Ensuring maximized sales and long-term profitability.
• Analyzing commercial opportunities and acting on customer feedback.

Skills

Retail Management

Customer Service Orientation

Sales Analysis

Team Leadership

Market Trend Monitoring

Job description

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You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

WHAT YOU'LL BE DOING DAY TO DAY

You’ll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales.
• Ensuring maximized sales and long-term profitability in accordance with department goals.
• Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback.
• Directing the overall selection, onboarding and development of co-workers.
• Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales.
• Ensuring the team has knowledge of product ranges and services to improve customers’ overall shopping experience.
• Monitoring market trends and taking actions to meet customer demands.
• Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

TOGETHER AS A TEAM

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

JOB TYPE – Permanent; Salaried
BENEFITS ELIGIBLE - Yes
HOURS – Salaried; Retail environment. Must have open availability Monday through Sunday.

The full salary range for this role is $74,996 - $109,100

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

*Generous paid time off, holiday and sick time
*WiselyPay – get earned wages up to two days early
*Paid parental leave (up to 16 weeks)
*KinderCare tuition discount
*Retirement and bonus plans
*Co-worker discount, meal deal, and referral bonus
*Pet insurance program
*Education assistance and learning programs
*Safety shoe reimbursement
*24/7 telehealth visits
*Dental and vision plans
*Medical and Rxplans (must work min. 20 hrs/wk)
*A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

QUALIFICATIONS

• 5 years of experience managing, leading and developing people in a retail, customer-centric environment.
• 5 years of experience working in active sales, based on an understanding of customer needs

"You’ll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales.
• Ensuring maximized sales and long-term profitability in accordance with department goals.
• Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback.
• Directing the overall selection, onboarding and development of co-workers.
• Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales.
• Ensuring the team has knowledge of product ranges and services to improve customers’ overall shopping experience.
• Monitoring market trends and taking actions to meet customer demands.
• Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers."

The starting rate/ salary for this position ranges from 74996 USD to 109100 USD and will be based on relevant work experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail

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