Sales & Customer Service Associate — Flexible Schedule

Five Below; Sterling (IL); On-site; USD 20,664 - 24,796; Part time

Job summary

Five Below in Sterling, IL is hiring a store associate to deliver outstanding customer service and drive sales. You will greet customers, share product knowledge, and guide them to merchandise while maintaining a well‑stocked floor and smooth checkout experiences.

You will promote events, resolve concerns, and communicate needs to management while supporting team goals in a fast‑paced environment. The role is hourly, with a starting wage around the posted rate.

Qualifications

• At least 16 years old and available to work a flexible schedule.
• Comfortable with or willing to learn technology (cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Ability to learn procedural knowledge through on‑the‑job training.

Responsibilities

• Greet and assist customers promptly and efficiently.
• Share product knowledge and make recommendations.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer exchanges when possible.
• Communicate merchandise needs and feedback to management.
• Collaborate with the team to meet store goals.

Skills

Customer service

Communication

Flexible schedule

Tech‑savvy

Problem solving

On‑the‑job learning

Tools

Cash registers

Handheld devices

Mobile devices

Job description

Five Below in Sterling, IL is hiring a store associate to deliver outstanding customer service and drive sales. You will greet customers, share product knowledge, and guide them to merchandise while maintaining a well‑stocked floor and smooth checkout experiences.

You will promote events, resolve concerns, and communicate needs to management while supporting team goals in a fast‑paced environment. The role is hourly, with a starting wage around the posted rate.