Sales & Customer Service Associate

Massage Envy; San Antonio (TX); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Flexible schedule

Free massage / skincare service each 3

45% off all products

Job summary

Massage Envy in San Antonio is seeking a Sales Associate to drive memberships, product sales, and premium services while delivering memorable guest experiences in a fast-paced setting.

You’ll greet guests, explain service value, and close deals with enthusiasm, staying organized and focused on hitting targets throughout each shift.

Qualifications

• Excellent communication skills and ability to influence decisions.
• Outgoing, confident personality with guest-focused mindset.
• Strong relationship-building and client rapport skills.
• Proven ability to hit or exceed sales targets.
• Organizational skills to manage multiple tasks and priorities.

Responsibilities

• Promote and sell memberships, retail products, and premium services to meet sales targets.
• Greet guests with enthusiasm and articulate the value of Massage Envy services.
• Build relationships to foster loyalty and repeat business.
• Close inquiries into memberships and product sales with confidence.
• Manage appointments, phone inquiries, and transactions efficiently.
• Maintain a clean, high-energy sales area and contribute to team goals.
• Stay motivated to drive location performance and share ideas to boost sales.

Skills

Persuasive communication

Outgoing personality

Customer engagement

Sales target orientation

Time management

Job description

Overview

Where Better Careers Begin!Massage Envy Westover 8211 TX-HWY 151 STE 105 San Antonio, TX 78245

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! Do you have a passion for helping others?

As a Sales Associate , you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team!

Perks & Pay:

• Competitive base pay of $13-15/ hour plus bonuses and commissions
• A flexible schedule for a better work/life balance
• A free massage, skincare or stretch service each quarter
• 45% off all products

What We’re Looking For:

• A persuasive, outgoing personality who loves engaging with people and influencing decisions.
• A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
• Strong communication and relationship-building skills to connect with clients and close sales.
• Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
• Organizational skills to juggle multiple tasks while keeping sales at the forefront.
• Passion for wellness and a belief in the value of Massage Envy’s services.
• Ability to stand for extended periods and maintain a professional, energetic presence.
• Previous sales experience is a plus, but we’re looking for drive and personality above all!

Key Responsibilities:

• Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
• Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
• Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
• Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
• Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
• Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
• Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
• Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
• Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
• Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.

Why Join Us?

• Be part of a vibrant, supportive team where your energy and ideas make a difference.
• Opportunity to shine in a role that rewards persuasion, hustle, and results.
• Competitive compensation with performance-based incentives for top performers.
• Training and support to help you master our services and sales processes.
• A fun, fast-paced environment where you can grow your sales skills and career.

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.