Sales & Customer Service Associate

Massage Envy Franchising, LLC; Little Rock (AR); On-site; USD 60,000 - 80,000; Full time

Job summary

Massage Envy Midtowne Little Rock is seeking enthusiastic individuals to join their team as they strive to enhance clients' wellness journeys. Candidates should possess strong people skills, the ability to handle customer inquiries and sales, and a general understanding of different wellness services. The role offers competitive pay and great benefits, fostering a supportive and caring community.

Benefits

Paid time off for full-time employees

Flexible scheduling

In-depth product and service training

Employee discounts on products

Free and discounted services

Monthly bonus opportunities based on sales

Qualifications

• Ability to bring positive energy to clients and coworkers.
• Experience working in a fast-paced environment.
• Knowledge of massage and skin care services preferred.

Responsibilities

• Ensure that every client has a positive experience.
• Promote the value of Total Body Care and wellness membership.
• Support clinic flow and maintain cleanliness.

Skills

Customer Service

Multitasking

Critical Thinking

People Skills

Communication

Sales

Job description

Overview

Where Better Careers Begin!Massage Envy Midtowne Little Rock: 209 N. University Ave., STE 200, Little Rock, AR 72205

Where Better Careers Begin!Massage Envy - Midtowne Little Rock

Do you enjoy meeting new people and helping them on their wellness journey? Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you!

Perks & Pay:

Competitive pay starting at $14/hour -$17/hour plus sales commision and bonus opportunities!

• Monthly opportunities for bonus pay based on sales and performance
• Generous Paid time off for full time employees
• Flexible scheduling for a better work/life balance
• In-depth product and servicetraining
• Employee discounts offall products
• Free and discounted services

Qualified Candidates:

• Successful candidates are those who exude confidence and a sincere desire to bring positive energy to clients and coworkers
• Can multitask and use critical thinking and math skills in a fast paced atmosphere
• Have great people skills and can quickly establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Are unflappable in the face of a customer complaint with the ability to de-escalate situations
• Can work independently without supervision while still maintaining excellence in clinic operations and customer service
• Have experience with a variety of computer software and can quickly learn how to use a robust point-of-sale system

Day-to-Day:

• Ensure that EVERY client has a positive experience
• Prioritize new guests and selling the Wellness Membership to every guest (membership sales is required)
• Provide outstanding customer service
• Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on customer goals
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Follow daily cleaning and infection control procedures to keep the clinic running smoothly

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Salary

$14.00 - $16.00 per hour

Job ID

2025-239939