Sales & Customer Service Associate

TieTalent; Illinois; On-site; USD 29,000 - 36,000; Full time

Job summary

Join a leading franchise as a Sales & Customer Service Associate in Illinois. You will provide outstanding customer service, educate clients on wellness services, and support the clinic's operations. This full-time position offers a competitive salary, healthcare benefits, and a supportive work environment focused on personal growth.

Benefits

Competitive base pay

Employer-paid healthcare

Matching 401(k)

Paid time off

Flexible schedule

Monthly free massage or skincare session

10% off products + commission

Qualifications

• Previous retail or sales experience preferred.
• Ability to multitask effectively.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service to clients.
• Educate clients on services and promote bookings.
• Support clinic flow with scheduling and inquiries.
• Grow client base through outreach efforts.

Skills

Strong math skills

Computer skills

People skills

Education

High school diploma or equivalent

Job description

Join to apply for the Sales & Customer Service Associate role at TieTalent

Overview: Where Better Careers Begin! Massage Envy Glen Ellyn IL 60137 (840 Roosevelt Rd - Located in the Baker Hill Shopping Center)

Do you have a passion for helping others? At the Massage Envy Glen Ellyn franchise, we support and inspire you to be your best while working together to help clients feel their best. We are committed to delivering an excellent experience and growing our member base to assist more people on their wellness journey.

Perks & Pay

• Competitive base pay of $15/hr-$16/hr plus bonuses and commissions
• Employer-paid healthcare including medical, dental, and vision plans
• Matching 401(k)
• Paid time off based on hours
• Flexible schedule for better work/life balance
• Free massage, skincare, or stretch session each month
• 10% off all products + 10% commission back

Qualified Candidates

• High school diploma (or equivalent) and previous retail or sales experience (preferred)
• Strong math and computer skills with the ability to multitask
• Excellent people skills and ability to establish positive relationships with guests
• Supporters of total body care with general knowledge of massage and skin care services

Day-to-Day Responsibilities

• Provide outstanding customer service, making clients feel valued and understood
• Educate clients on services, promote the Wellness Program, book future appointments, and encourage retail purchases
• Support clinic flow by greeting clients, scheduling, answering calls, and responding to inquiries
• Grow and retain a client base through in-person and outreach efforts

Culture & Support

• Trained leadership invested in your success
• Award programs like Sales Associate of the Year
• A caring community celebrating individuality and sharing knowledge

If you're ready to join a growing community of passionate professionals, we look forward to meeting you!

Note: Each franchisee is the sole employer for their location, and benefits vary by location.

Salary: $29,040 - $35,280

Job ID: 2024-222501

Location: Illinois, United States

Languages: English

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Technology, Information and Internet