Sales & Customer Service Associate

Massage Envy; Grandville (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in wellness services is seeking a passionate Sales & Customer Service Associate to join their Grandville team. In this role, you will provide exceptional customer service, promote wellness programs, and build lasting relationships with clients. With a focus on creating a supportive environment, this opportunity offers a flexible schedule, paid time off, and ongoing training to help you succeed. If you are enthusiastic about helping others and want to be part of a caring community, this is the perfect place for you to thrive and grow.

Benefits

Paid time off for full time employees

Employee referral bonus program

Flexible schedule for work/life balance

Free massage, skincare or stretch service each month

35% off all products

Employee Assistance Program

In-depth product and service training

Qualifications

• Previous retail or sales experience preferred.
• Ability to establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care by educating clients on services.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer Service

Sales

Critical Thinking

Multitasking

Math Skills

Computer Skills

People Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Sales & Customer Service Associate role at Massage Envy

3 days ago Be among the first 25 applicants

Join to apply for the Sales & Customer Service Associate role at Massage Envy

Get AI-powered advice on this job and more exclusive features.

Where Better Careers Begin!

Massage Envy Grandville 4530 Ivanrest Avenue Grandville, MI 49418

Do you have a passion for helping others? At the Massage Envy Grandville franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

• Paid time off for full time employees
• Employee referral bonus program
• A flexible schedule for a better work/life balance
• A free massage, skincare or stretch service each month
• 35% off all products
• Employee Assistance Program
• In-depth product and service training
  
  
  

Qualified Candidates

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
  
  
  

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
  
  
  

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge
  
  
  

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
  
  
  

2025-237970

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Massage Envy by 2x

Get notified about new Sales Specialist jobs in Grandville, MI.

District Sales Manager - Grand Rapids, MI

Regional After-Sales Manager *SIGN ON BONUS*

Primary Care Sales Consultant CVR (Grand Rapids, Michigan)

Grand Rapids, MI $118,065.00-$177,097.00 2 weeks ago

Grand Rapids, MI $104,000.00-$197,000.00 2 days ago

Grand Rapids Metropolitan Area 2 weeks ago

Territory Business Manager - Michigan West

Grand Rapids Metropolitan Area 2 weeks ago

Sales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (West Michigan)

Outside Sales Regional Account Manager - Industrial Service and Repair

Grand Rapids, MI $100,000.00-$200,000.00 8 months ago

Grand Rapids, MI $63,750.00-$71,250.00 1 week ago

Regional Partnerships Manager - Institutional Sales

Grand Rapids, MI $20,000.00-$68,000.00 2 months ago

Account Sales Representative - Grand Rapids, MI

Sales Consultant - Greater Michigan, Grand Rapids, MI

Account Manager in Training - Grand Rapids, MI

Territory Account Manager (Michigan West)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.