Sales & Customer Service Associate

Massage Envy Franchising, LLC; Brentwood (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking wellness franchise dedicated to helping clients feel their best. This role offers the chance to provide exceptional customer service while promoting total body care through education and personalized service. With a supportive culture and a commitment to your success, you'll thrive in an environment that values individuality and teamwork. Enjoy competitive pay, flexible scheduling, and a variety of perks designed to enhance your work-life balance. If you're passionate about wellness and eager to make a difference, this opportunity is perfect for you!

Benefits

Competitive base pay

Employer-paid healthcare stipend

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

In-depth product and service training

Discounted massage and skincare sessions

40% off all products

Qualifications

• High school diploma and previous retail or sales experience preferred.
• Excellent math and computer skills with the ability to multitask.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care by educating clients on services and bookings.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

People Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Cool Springs, 1731 Mallory Lane, Suite 111, Brentwood TN 37027

Do you have a passion for helping others? At the Massage Envy Cool Springs franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $15/hour plus commissions
• Employer-paid healthcare stipend
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounted massage, skincare, and stretch sessions
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$15-$18 per hour

Job ID

2023-208677