Sales & Customer Service Associate

Massage Envy Franchising, LLC; Arlington (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading franchise in the wellness industry seeks a team-oriented individual in Arlington, TX, to join their community. This role involves providing excellent customer service, promoting wellness programs, and ensuring client satisfaction. Competitive pay starts at $10.33/hour plus commissions. Join a supportive environment with growth opportunities.

Benefits

Medical insurance for full-time employees

Paid time off after 1 year

Flexible schedule for work/life balance

In-depth product and service training

Free massage or service each month

Employee referral bonus program

Employee Assistance Program

15% off most retail

Qualifications

• Previous retail or sales experience preferred.
• General knowledge of massage and skin care services required.

Responsibilities

• Provide outstanding customer service and promote Total Body Care services.
• Support clinic flow by scheduling services and addressing client questions.
• Help grow and retain client base through outreach.

Skills

Critical thinking

Excellent math skills

Multitasking

People skills

Education

High school diploma or equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Arlington Highlands: 3900 Arlington Highlands Blvd #125, Arlington, TX 76018

Do you have a passion for helping others? At the Massage Envy Arlington Highlands franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay starting at $10/ hour plus commissions
• Medical insurance is available to full time eligible employees after completing their first 90 days
• Paid time off for full time employees after your 1 year anniversary
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 15% off most retail

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$10.33 - $14.50 / hour

Job ID

2025-238322