Sales & Customer Service

Massage Envy; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare for full-time

Paid time off

Flexible schedule

Training

Free massage/skincare service

Product discounts

Job summary

Massage Envy North Hollywood is seeking team members for both full-time and part-time sales roles. You will greet clients, discuss wellness services, promote the Wellness Program, and book appointments while driving retail sales.

Ideal candidates have retail or sales experience, strong math and computer skills, and excellent people skills. We offer healthcare for full-time, paid time off, a flexible schedule, training, and a complimentary massage or skincare service.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and relationship-building with guests.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and the Wellness Program; book future services.
• Encourage homecare retail purchases based on provider recommendations.
• Greet clients, schedule services, answer calls and emails, and address questions.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail sales

Math skills

Computer skills

People skills

Massage knowledge

Job description

5077 Lankershim Blvd, Suite E, Los Angeles, CA 91601 Massage Envy - Shamicka Lawrence

Be Supported as You Pursue Your Career in Wellness

At Massage Envy North Hollywood, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $18.75/plus commission
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location