Sales Counter Parts Position

Zimmer Chrysler Dodge Jeep Ram; Florence (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Family-owned since 1929

Career advancement

401(k) with generous matching

Medical, dental, vision insurance

Disability coverage

Continuing education

Job summary

GetHired, Inc. seeks a full-time Parts Specifier to handle calls from wholesale and retail customers and technicians. You will quote prices, guide customers in selecting parts, and procure orders for delivery, ensuring responsive service and accurate records.

The role requires strong computer skills and familiarity with OEConnect, Parts Trader, Repair Link, and CCC platforms, with a teamwork-oriented environment and opportunities for growth.

Qualifications

• Experience answering calls and providing price quotes.
• Ability to assist customers in selecting required parts.
• Familiarity with parts procurement and invoicing.
• Proficient computer skills and platform usage.

Responsibilities

• Answer calls from wholesale and retail customers with quotes.
• Assist customers in selecting required parts.
• Specify and procure parts orders for delivery to customers or technicians.
• Notify service advisor when special-ordered parts have arrived.
• Follow up on back-ordered parts.
• Maintain orderly repair orders, invoices, estimates and special-order parts.
• Keep parts counter area clean and current on product updates.
• Use online platforms such as OEConnect, Parts Trader, Repair Link, CCC.

Skills

Customer service

Pricing quotes

Parts selection

Communication

Computer skills

Tools

OEConnect

Parts Trader

Repair Link

CCC

Job description

We are seeking a full-time Parts Specifier to answer calls from wholesale and retail customers and/or technicians.

What We Offer

• Competitive Pay
• Family-owned and operated since 1929
• Career advancement opportunities - we believe in promoting from within!
• 401(k) with generous matching contributions
• Competitive benefits including medical, dental, vision, short and long-term disability coverage
• Continuing education

Responsibilities

• Answer calls from wholesale and retail customers providing price quotes and other information as needed.
• Assist all customers in selecting required parts in a friendly, professional and efficient manner.
• Specify and procure parts orders for delivery to customers or technicians.
• Work with other team members to ensure efficient and quality experience for every customer.
• Provide a high level of service to internal and external customers.
• Notifies the service advisor and or customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Keeps orderly records of all repair orders, invoices, estimates and special-order parts.
• Keeps parts counter area clean and uncluttered.
• Keeps current on new products and product updates.
• Ability to use online platforms such as OEConnect, Parts Trader, Repair Link, CCC etc.
• Computer Skills are a must.
• Other tasks as assigned.