Sales Counselor

Everstory Partners; Reidsville (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

401(k) Match

Career Advancement Program

Employee Assistance Fund

Job summary

Everstory Partners seeks a Sales Counselor to guide families through funeral service options and merchandise selections. You will manage leads and conduct appointments in a fast-paced environment, providing compassionate service and clear information.

The role offers training pay of $18.00/hour for six weeks, with uncapped earnings potential based on commissions and performance. This on-site position requires driving to client meetings and events.

Qualifications

• High school diploma or equivalent; related area preferred.
• Minimum 1 year of sales experience.
• Valid driver’s license and access to a personal vehicle; mileage reimbursed.
• Proficiency in MS Office and Excel/Outlook; CRM experience preferred.
• Excellent verbal, written and interpersonal communication.
• Strong attention to detail and discretion with confidential information.
• Willingness to work some holidays, evenings and weekends.

Responsibilities

• Sell pre-need and at-need funeral services and related inventory.
• Assist families with funeral selections and attend services.
• Generate leads through walk-ins, inbound calls, and proactive prospecting.
• Travel to appointments as needed.

Skills

Sales experience

Communication skills

Attention to detail

Organizational skills

Discretion

Problem solving

Education

High school diploma or equivalent

Tools

MS Office (Excel & Outlook)

CRM system

Job description

Job Type: Full-time

Description

• Estimated first-year earnings range: $35,000 to $55,000
• Uncapped commission and earnings.
• Training Pay of $18.00 per hour for 6 weeks.
• This position sells pre‑need and at‑need funeral services and inventory as well as cemetery services, property and merchandise.
• The Sales Counselor assists families with funeral selections and attends services.
• Leads are generated through a combination of walk‑ins, inbound calls and proactive lead generation and prospecting.

About the Role

• Estimated first-year earnings range: $35,000 to $55,000
• Uncapped commission and earnings.
• Training Pay of $18.00 per hour for 6 weeks.
• This position sells pre‑need and at‑need funeral services and inventory as well as cemetery services, property and merchandise.
• The Sales Counselor assists families with funeral selections and attends services.
• Leads are generated through a combination of walk‑ins, inbound calls and proactive lead generation and prospecting.

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support.

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners, our role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

Requirements

• High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
• 1 year of sales experience preferred.
• Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
• Proficiency in MS Office (Microsoft Excel and Outlook) required.
• Experience working in a CRM (lead management system preferred).
• Strong attention to detail with problem solving skills.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
• This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You

• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training - Aspiring Managers Program
• Everstory Cares - Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Salary Description: Targeted first year earnings: $35,000 - $55,000