Sales Counselor

Everstory Partners; Memphis (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life Insurance

AD&D

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement

Job summary

Everstory Partners in Memphis is seeking a motivated Sales Counselor to help families choose funeral services, merchandise, and cemetery options with compassion.

You will meet leads via walk-ins, calls, and proactive outreach; this full-time role includes uncapped commissions and a structured training pay of $18.00/hour for six weeks.

High school diploma required; one year sales preferred; valid driver’s license required; MS Office and CRM experience beneficial.

Qualifications

• High school diploma or equivalent; additional education in Business/Marketing/Sales preferred.
• 1 year of sales experience preferred.
• Must have a valid driver’s license and access to a personal vehicle.
• Proficiency in MS Office (Excel and Outlook).
• Experience with a CRM/lead management system preferred.
• Strong attention to detail with problem solving skills.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• Ability to maintain discretion and confidentiality with sensitive information.
• Availability to work some holidays, evenings and weekends.

Responsibilities

• Sells pre-need and at-need funeral services, inventory, cemetery services, property and merchandise.
• Assists families with funeral service selections.
• Leads are generated through walk-ins, inbound calls and proactive lead generation/prospecting.

Skills

MS Office

Communication

Organizational skills

Detail oriented

Driving

Education

High school diploma or equivalent

Sales/business coursework

Tools

CRM

MS Excel

MS Outlook

Job description

Job Type

Full-time

About the Role

• Estimated first-year earnings range: $45,000 - $55,000
• Uncapped commission and earnings.
• Training Pay of $18.00 per hour for 6 weeks.
• This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.
• The Sales Counselor assists families with funeral selections and attends services.
• Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support.

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

Requirements

Education and/or Experience:

• High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
• 1 year of sales experience preferred.
• Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
• Proficiency in MS Office (Microsoft Excel and Outlook) required.
• Experience working in a CRM (lead management system preferred).
• Strong attention to detail with problem solving skills.
• Strong verbal, written, and interpersonal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
• This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You

• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training - Aspiring Managers Program
• Everstory Cares - Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. The range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Salary Description

Targeted First Year Earnings $45,000 - $55,000