Sales Counselor

Oakdale Senior Alliance; Pittsburgh (Allegheny County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Dynamic work environment

Career growth opportunities

Benefits package

Job summary

Seneca Senior Care is seeking a Senior Living Sales Counselor in the Pittsburgh market to promote our communities and services to prospective residents and families. You will manage leads, conduct tours, and collaborate with staff to exceed sales goals.

The role supports Lighthouse Pointe and Canterbury Place locations, requiring strong communication, compassion for seniors, and a proven sales record. Competitive salary and benefits offered.

Qualifications

• Compassion for and desire to work with seniors.
• Bachelor's degree or equivalent required.
• Minimum of two years in real estate or healthcare, including promotion/admissions.
• Prior experience selling/promoting senior residential and healthcare services preferred.
• Excellent communication skills and knowledge of MS Office and web-based software systems.

Responsibilities

• Routinely review databases to identify and follow-up on leads.
• Call leads to obtain info on residents' needs.
• Encourage wait list deposits and maintain contact with prospects.
• Meet goals for contacts and tours to achieve sales targets.
• Enter resident information and status into CRM.
• Maintain relationships with current residents and families.
• Identify groups to expand referral network.
• Cultivate leads through interactions with residents.
• Follow up with referrals and promote the Resident Referral Program.
• Assist in identifying events to increase visitation of targeted groups.
• Present and demonstrate community value to stimulate interest and sales.
• Know competitors and communicate features to compete.
• Conduct personal tours for prospects and families.
• Schedule meetings to educate potential residents about community strengths.

Skills

Compassion for seniors

Excellent communication

Sales experience

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Web-based software

Job description

Senior Living Sales Counselor

Job Summary

Join Lighthouse Pointe and Canterbury Place, leading providers of senior living services, as a Senior Living Sales Counselor in our Pittsburgh, Pennsylvania market. As a key member of our sales team, you will play a critical role in promoting our community and services to prospective residents and their families. If you are passionate about working with seniors and have a proven sales record, we encourage you to apply for this exciting opportunity.

This position will support both our Lighthouse Pointe and Canterbury Place locations.

Responsibilities

• Routinely review software databases to identify and follow-up on leads from all sources

• Call leads to obtain additional information on personal residential and care needs

• Encourage prospective residents and families to make wait list deposits and maintain long-term contact to encourage continued familiarity

• Meet established goals regarding contacts and tours to achieve desired sales goals

• Enter updated prospective resident information and status of relationship into the lead management system

• Maintain positive and understanding relationships with current residents and their families

• Identify religious, civic, and social groups to which current residents belong to expand referral network

• Cultivate leads with current residents through positive interaction and interest in activities and concerns

• Follow up with resident referrals and explain and promote the Resident Referral Program

• Assist in identifying innovative events and methods to increase visitation of targeted groups

• Present and demonstrate the value and benefits of the community to stimulate interest and sales

• Obtain and maintain knowledge of competitors and communicate community features to best compete with competitor's strengths and weaknesses

• Conduct personal tours of communities for prospective residents and family

• Schedule meetings with staff department heads as requested or as deemed necessary to effectively educate potential residents of community abilities

Qualifications

• Compassion for and desire to work with seniors

• A Bachelor's degree or equivalent in coursework and related experience is required

• Minimum of two years of progressive experience in the real estate or healthcare field, including experience in promotion, public relations, or admissions

• Prior experience selling or promoting senior residential and healthcare services is highly preferred

• Excellent communication skills and knowledge of various computer programs, including Microsoft Office and web-based software systems

What We Offer

• A dynamic and supportive work environment

• Opportunities for professional growth and development

• A competitive salary and a comprehensive benefits package (to be determined)

Seneca Senior Care is an Equal Opportunity Employer.