Sales Counselor

Solera Senior Living; Lake Bluff, Northern (IL, KY); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Immediate pay access

Tuition reimbursement

Medical benefits

Dental, vision, life, and disability보험

401(k) retirement plan

Paid holidays and paid time off

Employee Assistance Program (EAP)

Perks and employee discount programs

Supportive, team-oriented workplace

Job summary

Modena Green Oaks Senior Living is seeking a seasoned Sales Counselor to build relationships with prospective residents and their families. You will manage tours, follow up with leads, and drive leasing goals while reporting to the Director of Sales & Marketing.

The position offers a base salary of 65,000.00 with an aggressive commission plan based on leasing performance, and opportunities for career growth within a supportive leadership team.

Qualifications

• Associate’s degree or equivalent experience preferred.
• 1–2 years of sales or senior living experience preferred.
• Strong verbal and written communication skills.
• Comfortable presenting to individuals and groups.
• Organized, detail-oriented, and results-driven.
• Ability to market outside the community part of the workweek.
• Proficient with basic office and CRM systems.
• Willingness to work alternating Saturdays.

Responsibilities

• Move prospects through the sales process in collaboration with the Director of Sales & Marketing.
• Generate and convert inquiries, referrals, tours, and move-ins.
• Use Solera sales methodologies to achieve targeted closing ratios.
• Accurately present the community’s services, amenities, and pricing.
• Respond promptly to inquiries and maintain follow-up routines.
• Maintain lead and activity data in the CRM and track referrals and outcomes.
• Build relationships with local referral sources and participate in community outreach.
• Ensure tour readiness and assist with model spaces and presentations.
• Support weekly occupancy reporting and local marketing initiatives.
• Assist with events and cross-department collaboration.

Skills

Strong communication

Customer engagement

Education

Associate’s degree in Communications, Marketing, Public Relations, or related field

Tools

CRM systems

Job description

Sales Counselor at Modena Green Oaks

An immediate and exciting opportunity exists for a seasoned and dynamic Sales Counselor at Modena Green Oaks Senior Living, a 206 unit, established provider of Independent Living, Assisted Living and Memory Care in Wallingford, PA. Reporting to the Director of Sales and Marketing, you will build meaningful professional relationships with prospective residents, adult children and organizations/influencers within the community at large. You will effectively manage community tours, share why Modena Green Oaks Senior Living is THE place to be, initiate purposeful/timely follow up and achieve leasing goals.

Base salary of 65,000.00 and aggressive commission plan based on leasing performance offered.

Modena Green Oaks Senior Living is proudly managed by Modena Green Oaks - we pride ourselves on providing a superior level of care and service and are grounded in the core values of Compassion, Commitment, Communication and Creativity. This is a unique opportunity to join a highly supportive and engaged leadership team who have a passion for providing seniors an opportunity to live exceptionally every day

If you share our passion, have a record of sales success within a service oriented sector and are interested in joining a talented group of professionals, we would welcome the opportunity to speak with you.

What Solera Offers You

• A growing company with opportunities for career advancement
• Immediate pay access — no more waiting for payday
• Tuition reimbursement to support your professional growth
• Comprehensive medical benefits with discounted gym memberships
• Dental, vision, life, and disability insurance
• 401(k) retirement plan
• Paid holidays and paid time off
• Employee Assistance Program (EAP)
• Perks and employee discount programs
• Supportive, team-oriented workplace culture.

Key Responsibilities

Sales & Occupancy Support

• Partner with the Director of Sales & Marketing to move prospects through the sales process
• Generate and convert qualified inquiries, referrals, tours, and move-ins
• Utilize Solera sales methodologies to achieve targeted closing ratios
• Accurately represent the community’s services, amenities, and pricing

Lead Management & Follow-Up

• Respond promptly to incoming inquiries and conduct consistent follow up
• Enter and maintain accurate lead and activity data in the CRM
• Track referrals, inquiries, tours, and outcomes

Referral Development & Outreach

• Build and maintain relationships with local referral sources
• Participate in networking events and community outreach
• Maintain an outside referral database and meet weekly contact goals

Tour Readiness & Community Presentation

• Monitor model and respite rooms daily to ensure tour readiness
• Conduct morning walk-throughs to ensure common areas are show-ready
• Assist with staging and presentation of model spaces

Marketing & Reporting Support

• Assist with weekly marketing and occupancy reporting
• Support Competitive Market Analyses as requested
• Assist with social media and local marketing initiatives
• Participate in stand-up meetings and cross-department collaboration

Events & Team Support

• Assist with setup and breakdown of marketing and special events
• Maintain a positive, professional image in all interactions
• Promote teamwork and collaboration across departments

Required Qualifications & Experience

• Associate’s degree in Communications, Marketing, Public Relations, or related field preferred (or equivalent experience)
• 1–2 years of experience in senior living, healthcare, hospitality, or sales preferred
• Strong verbal and written communication skills
• Comfortable presenting to individuals and groups
• Organized, detail-oriented, and results-driven
• Ability to spend part of the workweek marketing and selling outside the community
• Proficiency with basic office and CRM systems
• Must be able to work alternating Saturdays among department

Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

All offers of employment are contingent upon the successful completion of a background check.