Sales Counselor

Pilgrim Place in Claremont, Inc.; Claremont (CA); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Benefits package

Paid time off

Mission-driven community

Descripción de la vacante

Pilgrim Place in Claremont, CA is seeking a motivated Sales Counselor to guide prospective residents and families through the admissions process, delivering exceptional customer service and supporting the community’s mission.

You will identify leads, conduct tours, review applications, and coordinate move-ins while collaborating with staff to meet occupancy goals and maintain compliant records in a mission-driven setting.

Formación

• Bachelor’s degree in Sales, Marketing, or a related field, or equivalent experience.
• Minimum of two years of sales or senior living experience.
• Strong communication, interpersonal, and customer service skills.
• Proficiency with Microsoft Office and CRM or lead-tracking software.
• Ability to manage multiple priorities, exercise sound judgment, and work effectively with a team.
• Ability to maintain confidentiality and comply with applicable regulations.

Responsabilidades

• Identify and develop leads while building relationships with prospective residents, families, and referral partners.
• Conduct community tours, respond to inquiries, answer questions, and guide prospects through the sales process.
• Prepare sales packages, review applications and financial documentation, and facilitate the admission process.
• Discuss prospective residents’ needs and levels of care, collaborating with internal departments as needed.
• Coordinate resident move-ins and ensure a smooth transition into the community.
• Assist with marketing events and contribute to the development of marketing plans.
• Maintain accurate sales records, protect confidential information, and ensure compliance with applicable regulations and policies.

Conocimientos

Sales experience

Communication

CRM proficiency

Teamwork

MS Office

Educación

Bachelor’s degree in Sales/Marketing or related field

Equivalent experience

Herramientas

CRM software

Descripción del empleo

Salary Range: $70,000.00 - $80,000.00 Salary

Position Type: Full Time

Description

Join Pilgrim Place, a welcoming senior living community in Claremont, CA, where respect, kindness, and teamwork guide all that we do. We’re looking for a motivated, relationship-focused Sales Counselor to help achieve our occupancy goals. In this role, you’ll guide prospective residents and their families through the sales and admission process while providing exceptional customer service and supporting our mission.

What You’ll Do:

• Identify and develop leads while building relationships with prospective residents, families, and referral partners.
• Conduct community tours, respond to inquiries, answer questions, and guide prospects through the sales process.
• Prepare sales packages, review applications and financial documentation, and facilitate the admission process.
• Discuss prospective residents’ needs and levels of care, collaborating with internal departments as needed.
• Coordinate resident move-ins and ensure a smooth transition into the community.
• Assist with marketing events and contribute to the development of marketing plans.
• Maintain accurate sales records, protect confidential information, and ensure compliance with applicable regulations and policies.

What We Offer:

• Competitive pay with bonus potential.
• Full-time role with medical, dental, and vision benefits.
• Generous PTO, sick leave, and ten paid holidays.
• A mission-driven community where your work truly matters.

Qualifications

What You Bring:

• Bachelor’s degree in Sales, Marketing, or a related field, or equivalent experience.
• Minimum of two years of sales or senior living experience.
• Strong communication, interpersonal, and customer service skills.
• Proficiency with Microsoft Office and CRM or lead-tracking software.
• Ability to manage multiple priorities, exercise sound judgment, and work effectively with a team.
• Ability to maintain confidentiality and comply with applicable regulations.