Sales Coordinator - Recycling Accounts & Bids

CLP Circular Services; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Company-paid Life Insurance

FSA

401(k) with company match

PTO

EAP

Tuition Reimbursement Program

Job summary

Circular Services is seeking a Sales Coordinator in Austin, TX to manage a portfolio of commercial recycling and waste service accounts. You will respond to inbound bids, prepare proposals, and coordinate with internal teams to support retention, revenue growth, and profitability.

The ideal candidate will be organized, communicative, and able to handle a high volume of requests. Recycling industry experience is not required; willingness to learn and adapt is essential.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in customer service, sales support, account coordination, or administrative roles preferred.
• Strong organizational skills with the ability to manage a high volume of accounts, requests, and competing deadlines.
• Excellent written and verbal communication skills with a high standard of professionalism and customer service.
• Strong attention to detail, particularly in preparing quotes, managing account information, and maintaining accurate records.
• Proficiency in Microsoft Office applications, particularly Outlook and Excel.
• Ability and willingness to learn Salesforce CRM and other company systems.
• Comfortable working with basic financial information, including service pricing, revenue, and profitability.
• Ability to work independently while collaborating effectively with sales, operations, and administrative teams.
• A desire and commitment to learn the recycling and waste management industry.
• Prior experience in recycling, waste management, transportation, or logistics is a plus, but not required.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Manage an assigned portfolio of commercial recycling and waste collection service accounts originating from waste brokers and third-party hauling partners.
• Serve as the primary point of contact for commercial account matters, including pricing inquiries, service changes, renewals, and account updates.
• Maintain positive working relationships with broker and hauling partners through timely communication, responsiveness, and professional service.
• Monitor assigned accounts to identify opportunities for retention, revenue growth, and improved profitability.
• Coordinate with operations, dispatch, customer support, and billing teams to resolve account-related issues and ensure customer satisfaction.
• Receive, evaluate, and respond to inbound bid requests and service opportunities from existing and prospective broker and hauling partners.
• Prepare and submit competitive service quotes using established pricing guidelines, coordinating with local operations teams to confirm service capabilities and costs.
• Escalate pricing exceptions, unusual service requirements, and other commercial considerations to sales leadership for review and approval.
• Prepare service agreements, coordinate new account setup, and facilitate service changes and renewals.
• Maintain timely follow-up on outstanding bids and proposals to maximize conversion opportunities.
• Support regional revenue growth and profitability objectives through accurate pricing, efficient bid management, and effective account retention.
• Maintain accurate and up-to-date account, opportunity, and activity records in Salesforce CRM and other company systems.
• Track inbound opportunities, bid activity, account changes, and other relevant performance metrics.
• Coordinate with internal departments to ensure accurate communication of commercial terms and service requirements.
• Assist the Accounts Receivable team with account-specific billing inquiries, payment discrepancies, and collection-related follow-up as needed.
• Provide regular updates to the Director of Inbound Sales regarding account activity, bid opportunities, and issues requiring management attention.

Skills

Organizational skills

Communication skills

Customer service

Sales support

Multitasking

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Salesforce CRM

Microsoft Excel

Microsoft Outlook

Job description

Circular Services is seeking a Sales Coordinator in Austin, TX to manage a portfolio of commercial recycling and waste service accounts. You will respond to inbound bids, prepare proposals, and coordinate with internal teams to support retention, revenue growth, and profitability.

The ideal candidate will be organized, communicative, and able to handle a high volume of requests. Recycling industry experience is not required; willingness to learn and adapt is essential.