Sales Coordinator, Digital & Network Development

HealthStream; Nashville (TN); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k and Roth

Flexible Spending Account

Health Savings Account

Life Insurance

Disability Insurance

Fitness Reimbursement

Job summary

HealthStream in Nashville, TN is seeking a Sales Coordinator for Digital Network Development to support growth of myClinicalExchange and Clinical Readiness solutions. You will work with the sales team and cross-functional partners to ensure smooth onboarding of academic customers and seamless workflow for clinical rotations.

Ideal candidates have 2–5 years of experience, strong Salesforce Lightning and Microsoft Office skills, and the ability to manage multiple tasks in a fast-paced environment

Qualifications

• Associate degree in business or within a clinical discipline.
• BS or BA degree desired.
• 2-5 years of work experience.

Responsibilities

• Adhere to HealthStream security policies and training.
• Process order forms for existing academic customers.
• Participate in team meetings and huddles.
• Coordinate webinars and demo site tools with sales, marketing, and product teams.
• Coordinate product update calls with Account Management teams.
• Perform other duties as assigned by management.

Skills

Salesforce Lightning

Microsoft Office

Outlook & Teams

Education

Associate degree in business or clinical discipline

BS or BA degree desired

Job description

Company OverviewHealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.Why Join UsAt HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.We’re proud of our values-forward culture that offers our people:Mission-oriented workDiverse and inclusive cultureCompetitive Compensation & BonusesComprehensive Insurance PlansMental and Physical Health SupportWork-from-home flexibilityFitness Center ReimbursementsStreaming Good time off for volunteeringWellness workshopsBuddy Program for new HealthStreamersCollaborative work environmentCareer growth opportunitiesContinuous learning opportunitiesInspiring workspaces to collaborate and connect with other HealthStreamersFree employee parking at our Resource Centers in Nashville and San DiegoAt HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.Position InformationPosition OverviewThe Sales Coordinator, Digital Network Development (DND), will report to the DND Sales Director and will be responsible for supporting the growth of both myClinicalExchange and Clinical Readiness solutions.The core responsibilities include (1) Assist the Academic Coordinators at colleges and universities complete order forms, basic set-up forms, complete IT and Security reviews, and determine payment methods so that students can access clinical rotations. (2) Manage the Academic Case Queue, (3) Gain insight into the everyday challenges of an Academic Coordinator and serve as a resource for simple questions and/or basic user tips and training, (4) uncover opportunities to introduce the Clinical Student Edition portfolio and route SQLs to the HigherEd Solution Executive, and (5) uncover the hospitals outside of the mCE community who would benefit from joining the mCE community and route those SQLs to the appropriate mCE Solution Executive..Key ResponsibilitiesYou will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.Process order forms for existing academic customers who need to add mCE programs.Participate in team meetings and huddlesWork closely with the sales team and the Digital Network Development (DND) Business Development Representative (BDR) to ensure BDR initiatives are on track in coordination with sales, marketing, and product management.Collaborate with product and marketing to ensure sales needs are being supported, i.e. coordination of webinars, ensuring demo site tools are current and effective, coordinating product update calls with Account Management teams, etc.Work with product management and marketing to coordinate successful use of our Consensus demo tool.Perform other duties as assigned by management.RequirementsAssociate degree in business or within a clinical disciplineBS or BA degree desired2-5 years of work experienceSalesforce LightningMicrosoft Office (Excel, PowerPoint, & Word specifically)Microsoft Outlook & TeamsQualificationsIdeal candidate will also have experience with the tasks of an Academic Coordinator.Understanding the various responsibilities of an Academic CoordinatorEffective communication to hold the customer mutually accountable for completing the tasks necessary for students to conduct clinical rotations.Ability to work in an entrepreneurial culture, contributing to one of HealthStream’s values of continuously improving.Comfortable working independently in a fast paced, results oriented environment.Excellent written and oral communication skillsAbility to work in a deadline-conscious, results-driven environment.Detail oriented. Excellent organizational and response skillsAnalytical and problem-solving skillsAbility to multi-task. Efficient worker.Ability to handle stress and maintain excellent customer service.Ability to lead, own, and drive a project (project management)Self-starter, high character, accountableAbility to engage with customers in a professional manner representing HealthStream with a high level of integrity.Technical aptitude. Strategic Thinker. Problem Solver.CompensationThe salary range for this position is $20.00 - $22.30 hourly (roughly $40,160 - $46,384) with an OTE of roughly $52,208 - $60,299 after quarterly KPI bonus if achieved. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.BenefitsHealthStream offers a comprehensive benefits package to eligible employees, including:Medical, Dental and Vision insurancePaid Time OffParental Leave401k and RothFlexible Spending AccountHealth Savings AccountLife InsuranceShort- and Long-Term DisabilityMedical Bridge InsuranceCritical Illness InsuranceAccident InsuranceIdentity ProtectionLegal ProtectionPet InsuranceEmployee Assistance ProgramFitness ReimbursementAre you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.Req #48491