Business Development Representative

HealthStream; Nashville (TN); Hybrid; USD 39,000 - 70,000; Full time

Benefits offered by this job

Hybrid work environment

Streaming Good volunteer day

Wellness workshops

Fitness Center Reimbursements

Free employee parking

Job summary

HealthStream is seeking a Business Development Representative in Nashville, TN with a focus on generating qualified leads and driving sales campaigns. The role collaborates with sales, marketing, and product teams to qualify inbound and outbound leads, schedule product demos, and forecast outcomes.

Qualifications include a bachelor's degree or pursuit, internship or sales exposure, and CRM experience (Salesforce preferred).

Qualifications

• Earned or in pursuit of bachelor's degree in related field or related experience.
• Internship or sales-related experience preferred.
• Healthcare experience preferred.
• Previous Salesforce.com or other CRM experience preferred.
• Cold calling and/or lead generation experience preferred.
• Excellent customer service and communication skills (verbal and written).
• Ability to quickly develop relationships with executives and end users.
• High level of integrity and professionalism; setting expectations clearly.
• Comfortable working independently in a fast-paced, results-oriented culture.
• Leadership qualities; able to collaborate and share success with the team.

Responsibilities

• Lead follow up, development and qualification.
• Cold calling and follow up with internal and external customers.
• Qualify all leads from HealthStream's website, trade shows and inbound inquiries.
• Deliver leads and forecast results.
• Develop deep understanding of HealthStream's solutions and target audience.
• Lead sales campaigns and collaborative efforts at healthcare accounts.
• Schedule product demos and strive to meet annual quota.

Skills

Excellent communication

Customer service

Lead generation

Relationship building

Team collaboration

Education

Bachelor's degree or in progress

Tools

Salesforce

Job description

Company OverviewHealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.Why Join UsAt HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.We’re proud of our values-forward culture that offers our people:Mission-oriented workDiverse and inclusive cultureCompetitive Compensation & BonusesComprehensive Insurance PlansMental and Physical Health SupportWork-from-home flexibilityFitness Center ReimbursementsStreaming Good time off for volunteeringWellness workshopsBuddy Program for new HealthStreamersCollaborative work environmentCareer growth opportunitiesContinuous learning opportunitiesInspiring workspaces to collaborate and connect with other HealthStreamersFree employee parking at our Resource Centers in Nashville and San DiegoAt HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.Position InformationPosition OverviewThe Business Development Representatives will assist us in our efforts to generate interest, develop leads, and increase market share. In conjunction with sales leadership, marketing and product management, the Business Development Representative will be responsible for generating, developing and qualifying new leads for the sales organization through telephone, email and product launch campaigns. In addition, this person will be responsible for response, development and qualification of inbound leads received through HealthStream's website, trade shows, CRM tool and inbound telephone inquiries. The Business Development Representative team will work together to achieve a target number of qualified leads in a given year, set forth by sales leadership and described in the Sales Incentive Plan.Key ResponsibilitiesYou will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.Lead follow up, development and qualification.Cold calling and through follow up with internal and external customers.Qualify all leads generated by HealthStream's website, trade shows and inbound telephone inquiries. Deliver leads and accurately forecast results.Gather relevant information for each lead before qualifying and handing off to sales.Develop deep understanding of HealthStream's solutions including target audience, value proposition, and best practices for successful implementation.Lead sales campaigns and collaborative efforts at specific healthcare accounts as assigned by sales leadership.Based on product line, schedule product demo and drive to meet annual quotaRequirementsEarned or in pursuit of bachelor's degree in related field or related experience.Internship or sales-related experience preferred.Healthcare experience preferred.Previous Salesforce.com or other CRM experience preferred.Cold calling and/or lead generation experience preferred.Excellent customer service and communication skills (both verbal and written)Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end usersHigh level of integrity and professionalism, properly setting expectationsComfortable with working independently in an empowering, fast paced, results oriented cultureLeadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team members.QualificationsGood presentation skillsExcellent verbal and written communication skillsProfessional with high level of integrity.Ability to travel 0-5% of the time.Team player with customer services focus and positive attitude.This position is primarily sedentary in a normal office environment.Extensive computer usage and use of the phone.CompensationThis role features a base salary plus commission with a targeted split of 70% base / 30% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $19.48 per hour with an OTE of $60,000.BenefitsHealthStream offers a comprehensive benefits package to eligible employees, including:Medical, Dental and Vision insurancePaid Time OffParental Leave401k and RothFlexible Spending AccountHealth Savings AccountLife InsuranceShort- and Long-Term DisabilityMedical Bridge InsuranceCritical Illness InsuranceAccident InsuranceIdentity ProtectionLegal ProtectionPet InsuranceEmployee Assistance ProgramFitness ReimbursementAre you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.Req #48409