Solution Executive, Quality & Compliance

Healthstream; Nashville (TN); Hybrid; USD 56,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid Time Off

401k and Roth

Job summary

HealthStream is a leader in healthcare workforce solutions, delivering learning, credentialing and scheduling applications on a unified platform. The team helps healthcare organizations improve performance, safety and engagement, with a culture focused on collaboration and growth.

As a Solution Executive, Quality & Compliance, you’ll drive solution sales to hospitals and health systems, aligning compliance courseware with client needs, and managing the full sales cycle from prospecting to close.

Qualifications

• 5+ years of hospital SaaS sales experience
• Demonstrated track record of exceeding sales quota
• Knowledge of healthcare environment – compliance focus
• Strong consultative sales and product demonstrations
• Experience with solution selling / customer-centric selling methodologies

Responsibilities

• Sell healthcare SaaS and e-learning to hospitals and health systems.
• Prospect, qualify, demonstrate, present and close deals.
• Own territory planning and CRM pipeline management.
• Build trusted advisor relationships with key stakeholders.
• Travel 25%-40% to visit clients and conferences.

Skills

Hospital SaaS sales

Compliance knowledge

Consultative selling

Salesforce.com

Territory management

Education

4-year degree

Tools

MS Office

Job description

Job Details: Job Location: USA Remote - Nashville, TN 37203, Position Type: Full Time, Education Level: 4 Year Degree, Travel Percentage: Negligible, Job Shift: Day, Job Category: Sales, Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Center in Nashville

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has a Resource Center in Nashville TN. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Overview

The Solution Executive, Quality & Compliance will be responsible for delivering solution sales, accelerating adoption through insight and expertise, and evangelizing the value proposition of assigned products to HealthStream clients and prospects. In this role, the Solution Executive seeks to align compliance courseware solutions with an institutions needs and business objectives, build relationships and credibility with key stakeholders effectively, and meet or exceed an assigned sales quota for compliance courseware solutions. This individual will have ultimate responsibility for all elements of the sales process, including prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

Key Responsibilities

• Responsible for calling on hospital systems, IDNs, academic medical centers, medical schools, large independent hospitals, health plans, and pre- and post-acute care organizations (including physician practices, ambulatory surgery centers, skilled nursing facilities, home health, hospice, and long-term care providers). You will sell our suite of healthcare-specific e-Learning courses and SaaS products to C-level executives in your assigned territory.
• A proven track record of selling healthcare software/services to hospitals is required.
• Analyze market opportunity within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.
• Own and manage a book of small and medium business customers, with accountability for customer retention, satisfaction, and revenue growth through renewals, upselling, and cross-sells.
• Present and demonstrate the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate.
• Build and maintain trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.
• Collaborate with HealthStream Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.
• Devise and execute competitive strategies to protect and grow existing accounts while targeting and unseating competitors.
• Territory Planning and Pipeline Management: Including developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly.
• Achieve and maintain Product Certification for assigned solutions through HealthStream’s Product Certification Program.
• Travel 25%-40%. Attend meetings and conferences as appropriate to represent Company; travel to prospective Client and Client locations to discuss business opportunities and relationships.

Qualifications: Requirements

• 5+ years of successful hospital SaaS sales and/or Compliance or E-Learning experience
• Demonstrated track record of consistently exceeding sales quota
• Knowledge of healthcare environment – preferably in Compliance
• Superior knowledge of consultative sales techniques including cold calling, networking, discovering needs, overcoming objections and product demonstrations - all with the ability to capture and close the deal
• Knowledge of Solution Selling/Customer Centric selling methodologies

Qualifications

• Effective oral & written communication skills
• Territory management - geographical, systems & account based
• MS Office & SalesForce.com skills
• Innovative problem solver who works independently, as well as part of a team
• Ability to set-up and conduct onsite and remote client demonstrations
• Success in hitting quota from home office environment

Compensation

This role features a base salary plus commission with a targeted split of 50% base / 50% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $55,727 - $80,000 with an OTE of $110,000 - $160,000. Base salary will be determined by the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.