Sales Coordinator

Superior Equipment & Supply Co; Wisconsin; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Team-oriented environment

Job summary

Superior Equipment & Supply Co. in Wisconsin is seeking a bilingual Sales Coordinator to support sales, manage order flow, coordinate service, and deliver an exceptional customer experience.

This is a full-time, on-site role focused on accurate processing, responsive communication, financing options, and maintaining customer accounts to drive growth.

Qualifications

• Bilingual Spanish/English with strong customer service capabilities.
• Experience with quotes, order entry, and follow-ups.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Support the sales team with quotes, order entry, and follow-ups
• Ensure accurate and timely order processing
• Manage customer orders from entry through fulfillment
• Deliver top-tier service via phone, email, and in-person interactions
• Provide knowledgeable guidance on products, pricing, and availability
• Resolve customer issues related to orders, returns, and service
• Coordinate service calls and warranty requests
• Maintain customer accounts, pricing, and reorder guides
• Assist customers with equipment financing options and Cash & Carry checkout

Skills

Bilingual (Spanish/English)

Attention to detail

Communication skills

Multitasking

Customer service

Job description

Location: Saint Francis, WI (On-Site)
Department: Sales & Office Operations
Employment Type: Full-Time
Compensation: $22.00 per hour plus benefits

About Superior Equipment & Supply Co.

Superior Equipment & Supply Co. is a growing foodservice equipment and supply distributor serving restaurants, supermarkets, caterers, and convenience stores throughout Wisconsin and the Midwest. We are committed to helping operators perform at their best by delivering the right equipment, support, and expertise.

Position Overview

The Sales Coordinator is a bilingual (Spanish/English), detail-driven professional who supports sales, manages order flow, coordinates service, and delivers an exceptional customer experience.

This is a high-impact role at the center of our operation, ensuring accuracy, speed, and professionalism across every customer interaction.

Core Responsibilities

• Support the sales team with quotes, order entry, and follow-ups
• Ensure accurate and timely order processing
• Manage customer orders from entry through fulfillment
• Deliver top-tier service via phone, email, and in-person interactions
• Provide knowledgeable guidance on products, pricing, and availability
• Resolve customer issues related to orders, returns, and service

3. Service & Warranty Coordination

• Coordinate service calls and warranty requests
• Track and follow up to ensure timely resolution

4. Customer Account Management

• Maintain customer accounts, pricing, and reorder guides
• Support customer growth through organized and accurate data

5. Financing & Cash & Carry Support

• Assist customers with equipment financing options and applications
• Provide a professional and efficient Cash & Carry checkout experience

What We Are Looking For

• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Ability to multitask in a fast-paced environment

Preferred Experience

• Foodservice, distribution, or retail experience
• Experience with financing or customer applications

Why Join Us

• Starting pay of $22.00 per hour
• Full benefits package
• Opportunity for growth and advancement
• Work with a team supporting restaurants, supermarkets, and operators
• Fast-paced, team-oriented environment where your work matters