Sales Coordinator

Sonesta International Hotels Corporation; Rosemont (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Life Insurance

Disability Insurance

Perks and Discounts

Job summary

Sonesta International Hotels Corporation in Rosemont, IL, seeks a Sales & Marketing Coordinator to support daily sales, marketing, events, and commercial activities across the hotel. You will help with client communications, proposals, contracts, lead management, and social content, while coordinating campaigns and collateral to enhance brand visibility.

This role rewards organization, creativity, and teamwork, offering exposure to revenue generation, events, and guest experience initiatives

Qualifications

• Hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools.

Responsibilities

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.

Skills

Communication skills

Organizational skills

Interpersonal skills

Multi-tasking

Microsoft Office

CRM systems

Social media

Marketing tools

Tools

CRM systems

Microsoft Office

Marketing software

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people.

What this role is all about

At Sonesta, our Sales & Marketing teams help bring the brand to life — building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences.

As the Sales & Marketing Coordinator, you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing. This role is perfect for someone who’s organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You’ll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team. If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship-building — we’d love to meet you.

What you’ll be doing

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
• Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
• Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
• Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
• Strong attention to detail with excellent administrative and coordination skills.
• Creative mindset with an interest in branding, marketing, hospitality trends, and guest engagement.
• Ability to work collaboratively across departments and support both operational and commercial teams.
• Strong written communication and presentation skills preferred.
• Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
• A passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences.

Anticipated Pay Range & Additional Job Information

Pay Range $21.50 - $23.00/hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Our Commitment to You

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

Sonesta is proud to be an equal opportunity employer.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.