Sales Coordinator

ARS/Rescue Rooter; Rock Hill (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 holidays

Company-paid life insurance

Clean office environment with modern工具

Career advancement within a national?

Job summary

Brothers Heating, Cooling, Plumbing in Rock Hill, SC is hiring a customer service representative to handle inbound and outbound calls and data entry in an in-office setting.

You will gather information for dispatch, update lead reports across platforms, and provide accurate customer data entry. This is a full-time, year-round role with weekly pay and strong benefits through ARS/Rescue Rooter family.

Qualifications

• 1+ years of customer service experience (inbound/outbound).
• Inside sales or lead generation experience preferred.
• Strong computer and multi-line phone proficiency.
• Ability to work in-office daily (this is not a remote role).
• Flexible availability for assigned shift and occasional weekends.
• Must pass background check and drug screening.

Responsibilities

• Receives incoming calls from customers and enter customer data into the computer.
• Gathers information from customers for dispatching purposes.
• Inbound & outbound call taking, filing, and scanning.
• Correctly update all lead management reports daily.
• Enter information on all platforms.
• Other duties as assigned by manager.

Skills

Customer service experience

Multi-line phone proficiency

In-office daily work

Job description

Company Name

Brothers Heating, Cooling, Plumbing

Overview

Pay: $18 to $20 per hourSchedule: Monday to Friday, 11 AM to 8 PMFull-time, year-round work

Join Brothers Heating, Cooling, & Plumbing, part of the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with modern tools
• Career advancement within a national service network

Responsibilities

• Receives incoming calls from customers and enter customer data into the computer.
• Gathers information from customers for dispatching purposes.
• Inbound & outbound call taking, filing, and scanning.
• Correctly update all lead management reports daily.
• Enter information on all platforms.
• Other duties as assigned by manager.

Qualifications

What You Need:

• 1+ years of customer service experience (inbound/outbound)
• Inside sales or lead generation experience preferred
• Strong computer and multi-line phone proficiency
• Ability to work in-office daily (this is not a remote role)
• Flexible availability for assigned shift and occasional weekends
• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.