Sales Coordinator

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Fairmont New Orleans is seeking a Sales Coordinator to support the sales team with daily operations, client records, and proposal preparation. This role acts as a bridge between sales and other departments to ensure client needs are met promptly.

The position requires experience in sales or administrative support, strong communication and organizational skills, and proficiency in MS Office. A related bachelor’s degree is preferred, and CRM experience is a plus.

Qualifications

• Experience in sales, customer service, or administrative support (hospitality/corporate preferred).
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience using CRM systems (Opera, Salesforce or similar).
• Strong attention to detail and accuracy in data entry and reporting.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proactive attitude and solution-oriented mindset.

Responsibilities

• Assisting the sales team in managing daily operations and administrative tasks.
• Maintaining accurate client databases and records.
• Coordinating sales meetings, appointments, and follow-ups.
• Preparing sales reports and performance metrics for management review.
• Supporting the development of proposals and presentations for potential clients.
• Other duties as assigned

Skills

Sales experience

Customer service

Administrative support

Communication skills

Organizational skills

CRM systems

Office software

Attention to detail

Multitasking

Proactive attitude

Education

Bachelor's degree in Business Administration, Hospitality, Marketing, or related field

Tools

Opera / Salesforce CRM

Job description

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont's luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont's luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

The Sales Coordinator at Fairmont New Orleans supports the sales team by managing administrative tasks and ensuring smooth operations within the sales department. This role involves coordinating sales activities, maintaining client records, and assisting with the preparation of proposals and presentations. The Sales Coordinator acts as a vital link between the sales team and other departments, facilitating effective communication and ensuring that client needs are met promptly.

Responsibilities

• Assisting the sales team in managing daily operations and administrative task
• Maintaining accurate client databases and records
• Coordinating sales meetings, appointments, and follow-ups
• Preparing sales reports and performance metrics for management review
• Supporting the development of proposals and presentations for potential clients
• Other duties as assigned

Qualifications

• Previous experience in sales, customer service, or administrative support (preferably in hospitality or corporate environment
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience using CRM systems (e.g. Opera, Salesforce, or similar) is an advantage
• Strong attention to detail and accuracy in data entry and reporting
• Ability to multitask and work under pressure in a fast-paced environment
• Good problem-solving skills and a proacive attitude
• Bachelor's degree in business administration, Hospitality, Marketing, or a related field

Additional Information All your information will be kept confidential according to EEO guidelines.