Sales Coordinator

JOHN R. SEIBERLICH INC.

New Castle (DE)

On-site

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Excellent benefits package

Job summary

A prominent HVAC company located in Delaware is seeking a Sales Coordinator responsible for providing customer service and administrative support. The ideal candidate will assist Account Managers and manage HVAC equipment projects. Candidates should have at least two years of experience in project management or a related field. The position offers a salary range of $60,000 to $75,000 along with an excellent benefits package, making it an attractive opportunity for qualified individuals.

Qualifications

Minimum of two years of project management, accounting, HVAC or related experience.
Ability to read and comprehend instructions and correspondence.
Valid driver's license required.

Responsibilities

Provide customer service and administrative support to the sales department.
Assist Account Managers with sales activities.
Manage HVAC equipment projects, ensuring compliance with budget and schedule.
Maintain customer satisfaction by investigating issues and providing corrective actions.

Skills

Customer service

Project management

Communication skills

Organizational skills

Education

Associate's Degree in business or equivalent

Job description

SUMMARY

The Sales Coordinator provides customer service, administrative, order entry, financial oversight, and clerical support to the sales department. This position requires initiative and the ability to prioritize tasks. Assists Account Managers with daily sales activities in order to maximize the effectiveness of the Sales Team. Provides backup of Inside Technical Sales.

Salary Range is $60,000 to $75,000 in addition to an excellent benefits package.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

In this role, you will be responsible for the administration, implementation, billing, and management of HVAC equipment projects and accountable for assigned projects’ scope of work, schedule, and budget.
Plans and analyzes assigned projects, establishes schedules and project parameters and sets procedures to accomplish system objectives, involving complex equipment applications.
Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
Compares estimated ship dates with contractors’ project schedule and ensures compliance with internal equipment ordering processes.
Responsible for maintaining the accuracy of the forecasted cost at completion and controls expenses by monitoring assigned project budget.
Creates and makes revisions to project schedules including: generating tasks, estimates, dependencies, and milestones.
Responsible for entering equipment orders, issuing purchase orders, and generating work orders for equipment start-ups.
Responsible for project cash-flow management: progress billing, collections support and monitoring, and resource management.
Additional responsibilities as required by Sales Team Leader.

MEASUREMENT:

Ensure assigned projects are set up accurately and communicate schedules with clients and sales team at 99% or above.
Investigate concerns within one business day and communicate progress with clients and sales team.
100% accuracy on forecasted cost at completion and controls.
Follow-up on all client inquiries within one day

SUPERVISORY RESPONSIBILITIES - No supervisory responsibilities

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate’s Degree in business or equivalent with a minimum of two (2) years of project management, accounting, equipment, HVAC or related experience; OR a minimum of four (4) years of project management, accounting, equipment, HVAC or related experience; or an equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write correspondence.
Ability to effectively present information and respond to questions from customers, clients, associates, and company leadership.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

SAFETY

Use and promote safe work practices in the office and in the field
Notify Team Leader or Safety Officer of any unsafe conditions

CERTIFICATES, LICENSES, REGISTRATIONS - Valid Driver's license

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical office environment. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone.
The associate frequently is required to operate a vehicle.
The associate is frequently required to stand, walk, and reach with hands and arms.
The associate is frequently required to bend, carry, and kneel.
The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

OTHER REQUIREMENTS: