Sales Coordinator

The Union Station Nashville Yards, Autograph Collection; Nashville (TN); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision (HSA)

Company-paid disability & life

Employee Assistance Program

401(k) with match

Employee discounts

Paid vacation & sick time

Marriott benefits and worldwide career

Job summary

The Union Station Nashville Yards, Autograph Collection, a historic luxury hotel in Nashville, seeks a Sales & Events Coordinator to drive group and event sales, organize weddings, and streamline billing for guest experiences. You will collaborate with Sales, Catering, Front Office, Accounting, and Operations to deliver exceptional service.

You will gain hands-on experience in weddings, corporate meetings, and luxury group events while receiving mentorship from an experienced leadership team

Qualifications

• Hospitality, hotel, catering, event coordination, or administrative experience preferred.
• Highly organized with strong communication skills and a commitment to exceptional service.
• Ability to prioritize multiple tasks with accuracy and attention to detail.
• Accounting or billing experience preferred.
• Ability to build strong client relationships and collaborate across departments.

Responsibilities

• Serve as the first point of contact for new group and event inquiries by receiving qualifying, and routing sales leads while ensuring every prospective client receives a prompt, professional first impression.
• Create and assign master bill (PM) accounts for groups and events.
• Create room blocks and reservation links.
• Manage group room block inventory and support reservation changes and booking requests.
• Distribute weekly reports.
• Support the Wedding Sales Manager with tastings, event detailing, site tours, and final walkthroughs.
• Coordinate wedding details and prepare event resumes.
• Communicate group and event details with clients and hotel departments.
• Manage billing records, receipts, payment documentation, and final billing reconciliation.
• Manage contract-based financial requirements, including deposits and attrition.
• Monitor payment status and assist with payment resolution.
• Post group-related revenue and charges.
• Prepare complete final billing documents with supporting charges.
• Coordinate final bill review and invoice distribution.

Skills

Hospitality experience

Event coordination

Administrative experience

Strong communication skills

Highly organized

Attention to detail

Microsoft Office

OPERA

Delphi

Marriott systems

Accounting or billing experience

Education

High school diploma or equivalent

Tools

CI/TY

OPERA

Delphi

Marriott systems

Job description

Division The Union Station Nashville Yards, Autograph Collection

Description

Imagine building your hospitality career inside one of Nashville's most iconic hotels. At The Union Station Nashville Yards, Autograph Collection, every event tells a story, from elegant weddings to corporate celebrations inside our beautifully restored historic train station. As our Sales & Events Coordinator, you'll play a key role in creating unforgettable guest experiences while developing your career in luxury hospitality.

This position is ideal for someone looking to build a long-term career in hotel sales, weddings, and event management. You'll work alongside experienced sales professionals while gaining hands-on experience that can lead to future opportunities in Wedding Sales, Group Sales, or Event Management.

Sales & Events Support

• Serve as the first point of contact for new group and event inquiries by receiving qualifying, and routing sales leads while ensuring every prospective client receives a prompt, professional first impression.
• Create and assign master bill (PM) accounts for groups and events.
• Create room blocks and reservation links.
• Manage group room block inventory and support reservation changes and booking requests.
• Distribute weekly reports.
• Support the Wedding Sales Manager with tastings, event detailing, site tours, and final walkthroughs.
• Coordinate wedding details and prepare event resumes.
• Communicate group and event details with clients and hotel departments.

Group Billing

• Manage billing records, receipts, payment documentation, and final billing reconciliation.
• Manage contract-based financial requirements, including deposits and attrition.
• Monitor payment status and assist with payment resolution.
• Post group-related revenue and charges.
• Prepare complete final billing documents with supporting charges.
• Coordinate final bill review and invoice distribution.

Qualifications

• Hospitality, hotel, catering, event coordination, or administrative experience preferred.
• Highly organized with strong communication skills and a commitment to exceptional service.
• Ability to prioritize multiple tasks with accuracy and attention to detail.
• Experience with Microsoft Office; CI/TY, OPERA, Delphi, or Marriott systems preferred.
• Accounting or billing experience preferred.
• Ability to build strong client relationships and collaborate across departments.

Why You'll Love Working Here

• Work inside one of Nashville's most recognizable historic luxury hotels.
• Gain hands-on experience with weddings, corporate meetings, and luxury group events.
• Receive hands-on coaching and mentorship from an experienced Sales & Events leadership team committed to your professional development.
• Build relationships across Sales, Catering, Front Office, Accounting, and Operations while becoming an integral part of the guest experience.
• Opportunities for career advancement into Wedding Sales, Group Sales, or Event Management.
• Marriott benefits and worldwide career opportunities.
• Join a collaborative team passionate about creating unforgettable guest experiences.

ACADEMIC BACKGROUND

• High school diploma or equivalent required.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Wage: $21.00/hour

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.