Sales Coordinator

Socket.dev; Lakewood (CO); On-site; USD 52,000 - 74,000; Full time

Job summary

Socket.dev is seeking a Sales Support specialist in Colorado to help the sales team with day-to-day activities, including scheduling meetings, coordinating follow-ups, and creating accurate quotes in Salesforce.

You will maintain CRM data, assist with customer and partner communications, and collaborate with Sales, Channel, Marketing, and Order Management to keep the sales pipeline healthy.

Qualifications

• BS/BA preferred.
• Proven track record of high achievement.
• Strong written and oral communication, organizational, and analytical skills.
• Proficient with Office 365; advanced Excel is a plus.
• Self-driven with teamwork skills.
• Able to identify blockers and coordinate solutions.

Responsibilities

• Sales Team Support: schedule meetings and assist throughout the sales cycle.
• Opportunity coordination: track actions and follow-ups.
• Quote creation & sales support: maintain quotes in Salesforce.
• Customer & partner communication: respond to inquiries and route to Sales as needed.
• Field & meeting support: prep for visits, demos, events, and meetings.
• Order processing & fulfillment: update order status and requirements.
• CRM & pipeline maintenance: keep Salesforce accounts, contacts, opportunities up to date.
• Cross-functional collaboration: work with Sales, Channel, Marketing, and Support.
• Sales reporting & administration: update pipeline metrics and customer issues.

Skills

Communication

Organizational skills

Analytical skills

Teamwork

Self-motivated

Education

Bachelor's degree

Tools

Salesforce

Office 365

Excel

Job description

Responsibilities:

• Sales Team Support – Partner with Inside and Outside Sales representatives to support day-to-day sales activities, including scheduling customer and partner meetings, preparing quotes, coordinating follow-up communications, and assisting with opportunities throughout the sales cycle.
• Opportunity & Follow-Up Coordination – Help maintain momentum across active opportunities by tracking outstanding actions, coordinating next steps, and proactively identifying items requiring follow-up.
• Quote Creation & Sales Support – Create and maintain accurate customer and partner quotes in Salesforce, ensuring pricing, products, terms, and account information are properly documented.
• Customer & Partner Communication – Respond promptly and professionally to customer and reseller inquiries, resolving routine requests and coordinating with the appropriate Sales representative or internal team when additional support is required.
• Field & Meeting Support – Assist Sales representatives with preparation and follow-up for customer visits, partner meetings, demonstrations, events, and other sales activities as needed.
• Order Processing & Fulfillment Coordination – Accurately transition completed orders to Order Management and proactively communicate with customers and partners regarding order status, fulfillment, and outstanding requirements.
• CRM & Pipeline Maintenance – Maintain accurate and timely Salesforce records, including accounts, contacts, opportunities, activities, cases, and other sales-related information to support pipeline visibility, forecasting, reporting, and team collaboration.
• Cross-Functional Collaboration – Work closely with Sales, Channel, Sales Engineering, Marketing, Order Management, Customer Support, and other internal teams to facilitate communication and resolve customer and partner needs.
• Sales Reporting & Administration – Assist with reporting and provide updates related to pipeline activity, sales metrics, customer issues, product requests, outstanding actions, and other information needed by Sales and sales leadership.

Experience/Skills:

• BS/BA Preferred
• Proven track record of high achievement
• Excellent written and oral communication, organizational, and analytical skills
• Must be proficient with O365 suite, advanced Excel skills a plus
• Strong work ethic with confidence to work inside a team
• Naturally curious and passionate
• A "one-speed" energy with a highly self-driven sense of motivation to succeed
• Ability to identify issues preventing an assigned task from being accomplished. Thinks through problems and enlists support to solve them.