Sales Coordinator

Raymond Corp.; Cincinnati (OH); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

401k with company match

Short-term disability insurance

Employee discount program

Paid time off

Referral bonus

Job summary

Raymond Storage Concepts (RSCI) in Cincinnati, OH, is seeking a Sales Coordinator to support internal and external customers by managing all phases of the sales order from receipt to delivery. You will work with sales representatives to efficiently complete the order process, including purchasing, shipping, and invoicing.

The role requires strong organizational and communication skills, experience in sales support or administrative roles, and proficiency with Microsoft Office.

Qualifications

• Experience in sales coordination, customer service, sales support, or administrative roles.
• Strong attention to detail with ability to manage multiple priorities while maintaining accuracy.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Provide administrative support for the sales team by timely managing all phases of the sale process.
• Coordinate all aspects of customer orders, including purchase orders, invoicing, gross profit calculations, transportation, installation events, and commission statements.
• Act as a liaison between all Raymond Storage Concepts departments and vendors.
• Ensure order entry and customer communications are accurate and timely.
• Collaborate with accounting on receivables and billing to resolve issues and ensure timely payment.

Skills

Sales coordination

Customer service

Administrative support

Attention to detail

Time management

Microsoft Office

Education

Associate or bachelor’s degree in business/marketing or related field

Tools

CRM and/or ERP systems

Job description

Full-time/Part-time

Full-time

Job Description

Pay: $24.00-$27.00 per hour

Compensation is commensurate with experience. Candidates with highly relevant experience and qualifications may be considered above the posted starting rate.

Sponsorship Statement

Employment authorization required. Raymond Storage Concepts will not pursue visa sponsorship for this position.

Raymond Storage Concepts (RSCI) is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. Covering Ohio, Kentucky, Southeast Indiana and West Virginia, Raymond Storage Concepts is an authorized sales and service center for Raymond Corporation, a global leader in materials handling technology, expertise and support. Headquartered in Cincinnati, we service our clients through a network of regional locations, including Columbus and Louisville.

Position Overview

Reporting to the Sales Coordination Manager, the Sales Coordinator is responsible for providing support to our internal and external customers by timely managing all phases of the sales order; from receipt of order to delivery of product sold. The Sales Coordinator will be assigned to specific sales representatives and will work with those representatives to effectively and efficiently complete the sales order process. Activities involved in this role include purchasing, shipping, accounting, customer service, and working with other departments to complete the process. This position acts as a liaison for the sales force between all RSCI departments, Raymond and other vendors.

Key Responsibilities (including, but not limited to)

• Provide administrative support for the sales team by timely managing all phases of the sale process
• Coordinate all aspects of customer orders, including purchase orders, invoicing, gross profit calculations, transportation, installation events, final costing for sales person's commission statements
• Act as a liaison between all Raymond Storage Concepts departments
• Ensure order entry and customer communications are performed with utmost accuracy and attention to detail
• Work with accounting team members on receivables and billing to resolve issues as they arise to ensure timely payment and complete customer satisfaction
• Perform other duties as assigned by manager

Required Qualifications

• Previous experience in a sales coordinator, customer service, sales support, or administrative support role.
• Strong attention to detail with the ability to manage multiple priorities while maintaining a high level of accuracy.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Ability to work effectively in a fast-paced, team-oriented environment while providing exceptional customer service.

Preferred Qualifications

• Experience working with CRM and/or ERP systems.
• Experience supporting a field sales team or coordinating customer orders and quotations.
• Associate or bachelor's degree in business, marketing, or a related field.
• Company paid short-term disability insurance
• 401k retirement plan with company match
• Employee Discount Program
• Paid Time Off
• Referral Bonus
• Fun, competitive & team-oriented company culture

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The Raymond Corporation is an E-Verify Employer.