Sales Coordinator

Front Porch; Chula Vista (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Fredericka Manor Retirement Community, operated by Front Porch, in Chula Vista, CA, is seeking a full-time Sales Coordinator to support the sales and marketing team, manage lead follow-up, move-in coordination, and administrative tasks.

The role requires strong CRM experience, event planning, and excellent communication. Working Sunday through Thursday with Fridays and Saturdays off, the position offers hourly pay and opportunities to engage with residents and families.

Qualifications

• Bachelor's degree or related experience in lieu of degree.
• Previous sales, marketing, or customer relations experience.
• Ability to drive a golf cart for tours within campus and provide tours.

Responsibilities

• Support CRM data entry and lead follow-up to assist the sales pipeline.
• Coordinate move-in documentation and milestones with internal departments.
• Prepare contracts, packets, and marketing collateral; keep calendars current.
• Greet visitors, provide information about the community, and ensure courteous communications.

Skills

Golf cart driving

Financial calculations

Instruction interpretation

Public speaking

Reading & interpretation

Problem solving

Pastoral care

Report writing

Education

Bachelor's Degree or related experience in lieu of degree

Job description

Fredericka Manor Retirement Community is Hiring!

Full-Time: Sunday - Thursday, 8:30 a.m. to 5:00 p.m. (Friday and Saturday Off)

Pay Range: $21.00 - $24.00 per hour

Summary:

The Sales Coordinator is responsible for providing essential support to the sales and marketing team at the assigned community. This position assists in supporting the sales pipeline, lead follow-up activities and move-in coordination, and ensures all administrative, marketing and communication tasks are executed in a timely and professional manner.

Detailed responsibilities:

The duties listed below are essential functions of the position that must be performed to effectively perform the position in at least an acceptable manner as defined by Front Porch. In the future, other duties may be assigned and considered essential functions of the position:

• Assists with CRM data entry and upkeep using WelcomeHome. Tracks lead activity, schedules follow-ups, and ensures the team has accurate, timely sales reports and updates.
• Prepares and organizes all necessary documentation for prospective residents, coordinates with internal departments to ensure readiness, and tracks all pre-move-in and move-in milestones.
• Maintains organized and current records and files. Prepares contracts, welcome packets, meeting materials, and marketing collateral. Manages calendars and schedules for the sales team.
• Fields calls, greets guests, and provides preliminary information about the community. Ensures communications are courteous, informative, and consistent with Front Porch standards.
• Assists in planning, promoting, and facilitating internal and external events that support lead generation and community outreach. Prepares RSVP lists, materials, and coordinates logistics as needed.
• Maintains current and well-stocked Sales and Marketing Materials, including but not limited to, brochures, flyers, and promotional items.
• Serves as a liaison between the sales team and departments such as Environmental Services and Maintenance to ensure a smooth onboarding experience for incoming residents.
• Performs all other related duties as assigned.

Competencies and skills:

• Must be able and willing to drive golf cart for tours within the campus (training provided)
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Must be comfortable with religious diversity and able to provide spiritual and pastoral care to residents of all beliefs (or non-belief)
• Ability to write reports business correspondence, and procedure manuals

Education with Equivalent Qualifications:

Essential:

• Bachelor's Degree or related experience in lieu of degree

Experience with Equivalent Qualifications:

Essential: Previous sales, marketing, or customer relations experience

Compensation Disclaimer:

The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate's knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and criminal background clearance.