Sales Coordinator

Durex Industries; Cary (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Durex Industries is seeking a Sales Coordinator to support the IEH Americas commercial sales and marketing teams. You will handle administrative tasks, contract processes, and customer onboarding, enabling a smooth sales workflow across multiple departments.

You will collaborate with marketing, finance, and operations to deliver accurate reporting, ensure governance, and drive customer satisfaction in a fast-paced industrial environment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years supporting business operations, sales, or commercial teams.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple projects simultaneously and adapt to shifting priorities.
• Strong interpersonal and communication skills with cross-functional collaboration.
• Experience supporting contracts, compliance, or audit activities.
• Proficiency in Microsoft Office; CRM or business systems experience a plus.

Responsibilities

• Manage NDA and contract approval processes to ensure timely execution and compliance with policies.
• Oversee DOA processes, ensuring adherence to governance and approval frameworks.
• Support internal audit activities, including documentation preparation and cross-functional coordination.
• Provide intercompany coordination to improve alignment across business units.
• Lead customer and sustainability survey initiatives, including distribution, tracking, and reporting.
• Develop and maintain customer experience reporting to support continuous improvement.
• Support sales communications with memos, announcements, presentations, and broadcasts.
• Collaborate with marketing to develop case studies, events, sales materials, and lead generation.
• Coordinate and distribute target market data to support sales strategy and pipeline development.
• Coordinate onsite customer visits to ensure a professional and seamless experience.
• Facilitate new customer onboarding processes for smooth engagement.
• Provide administrative support to sales leadership as needed.

Skills

Administrative support

Sales support

Communication skills

Project coordination

Education

Bachelor's Degree

Tools

Microsoft Office

CRM systems

Job description

Sales CoordinatorComposed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.Join us as we continue to provide solutions to our customers and the world!

The Role

As the Sales Coordinator, reporting to the Sales Director - Durex Industries, you will provide critical support to all functions for the IEH Americas commercial sales and marketing teams. The Sales Coordinator will be integral to activities that facilitate the successful sale of Durex products throughout the assigned territory. These activities will include administrative support, sales team support, customer relations and new customer onboarding, coordination of internal and external communications, metric reporting, marketing support, and contract management support.

Your Responsibilities

• Manage NDA and contract approval processes to ensure timely execution and compliance with company policies
• Oversee Delegation of Authority (DOA) processes, ensuring adherence to governance and approval frameworks
• Support internal audit activities, including documentation preparation and cross-functional coordination
• Provide intercompany coordination support to facilitate alignment and operational efficiency across business units
• Lead customer and sustainability survey initiatives, including distribution, tracking, and reporting of results
• Develop and maintain customer experience reporting, delivering insights to support continuous improvement
• Support sales communication efforts, including preparation of memos, announcements, presentations, and broadcast messaging
• Partner with marketing to support case study development, event coordination, sales materials, branded apparel, and lead management efforts
• Collect, analyze, and distribute target market data to support sales strategy and pipeline development
• Coordinate and manage onsite customer visits to ensure a professional and seamless experience
• Facilitate new customer onboarding processes, ensuring smooth transition and strong initial engagement
• Provide administrative and operational support to sales leadership as needed, contributing to overall team effectivenes

Requirements

• Education: Bachelor's Degree or equivalent combination of education and experience
• Experience: 5+ years of experience supporting business operations, sales, or commercial teams
• Knowledge, Skills, and Abilities: Excellent organizational skills with strong attention to detail and accuracy
• Knowledge, Skills, and Abilities: Ability to manage multiple projects simultaneously and adapt to shifting priorities
• Knowledge, Skills, and Abilities: Strong interpersonal and communication skills, with the ability to work effectively across cross-functional teams
• Knowledge, Skills, and Abilities: Proven ability to build relationships and influence stakeholders at various levels
• Knowledge, Skills, and Abilities: Demonstrated business acumen with a proactive, solutions-oriented mindset
• Knowledge, Skills, and Abilities: Experience supporting or working within structured processes (e.g., contracts, compliance, audit support)
• Knowledge, Skills, and Abilities: Strong analytical skills with the ability to compile, interpret, and present data and insights
• Knowledge, Skills, and Abilities: Experience coordinating projects, events, or operational initiatives from planning through execution
• Knowledge, Skills, and Abilities: Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); experience with CRM or business systems preferred

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.