Sales Consultant – Upsell & Build Lasting Relationships

Raymour & Flanigan Furniture and Mattresses; Exton (PA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Unlimited earning potential

$5,000 sign-on bonus

Health benefits

401(k) with company match

Discretionary profit sharing

PTO

Job summary

Raymour & Flanigan is seeking a Sales Consultant to help customers find the right furniture through consultative selling, customer engagement, and needs assessment. You will create a personalized buying experience that drives satisfaction and sales.

Whether you come from retail, hospitality, teaching, or another people-focused background, you will connect with customers, identify their needs, guide them to the right solution, and pursue client prospecting, lead generation, and relationship

Qualifications

• Passion for customer service and creating a great customer experience.
• Strong listening skills and a consultative approach.
• Experience connecting with customers in retail, hospitality, service, or sales.
• Ability to close sales, navigate conversations, and handle objections respectfully.
• Interest in building relationships that drive repeat business; comfortable with goals.

Responsibilities

• Help customers find the right furniture through consultative selling.
• Build personalized buying experiences that drive customer satisfaction and sales conversion.
• Prospect new clients, generate leads, and manage ongoing relationships.
• Identify upsell/cross-sell opportunities to enhance the customer experience.
• Contribute to a fast-paced, team-oriented sales environment and meet targets.

Skills

Consultative selling

Customer engagement

Needs assessment

Upselling

Cross-selling

Relationship management

Lead generation

Client prospecting

Team collaboration

Customer service

Job description

Raymour & Flanigan is seeking a Sales Consultant to help customers find the right furniture through consultative selling, customer engagement, and needs assessment. You will create a personalized buying experience that drives satisfaction and sales.

Whether you come from retail, hospitality, teaching, or another people-focused background, you will connect with customers, identify their needs, guide them to the right solution, and pursue client prospecting, lead generation, and relationship