Sales Consultant – Tech & Entertainment (Base + Commission)

Comcast Corporation; Silver Spring, Northern (MD, KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Comcast Corporation is hiring for a retail sales position. The role involves engaging customers, demonstrating products, and tailoring solutions to customer needs inside a store environment.

Base pay starts at $19.00 per hour with targeted commissions and total compensation of about $27.38 per hour. The job requires evening, weekend, and holiday availability, with ongoing onboarding and training to stay current on products and services.

Qualifications

• High School Diploma or GED required.
• 2-5 years relevant work experience in sales or retail.
• Strong communication and customer-service skills.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively.
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
• Participating in team huddles and completing required training to maintain up‑to‑date product knowledge and sales skills.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Skills

Communication

Customer Focus

Sales Skills

Problem Solving

Teamwork

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is hiring for a retail sales position. The role involves engaging customers, demonstrating products, and tailoring solutions to customer needs inside a store environment.

Base pay starts at $19.00 per hour with targeted commissions and total compensation of about $27.38 per hour. The job requires evening, weekend, and holiday availability, with ongoing onboarding and training to stay current on products and services.