Sales Consultant, Showroom

PACE Supply Corp.; Kahului (HI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee ownership (ESOP)

Medical, dental and vision benefits

401(k) and ESOP retirement programs

Job summary

PACE Supply Corp. in Kahului, Hawaii, seeks a Showroom Sales Consultant to help customers choose premium plumbing, bath, and kitchen products and deliver an exceptional showroom experience.

You will greet customers, assess needs, provide product information, upsell where appropriate, and collaborate with teammates to meet sales targets. A strong service mindset and excellent communication are essential.

Qualifications

• High school diploma or equivalent.
• Proven retail sales or customer service experience.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Ability to learn technical product information.
• Proactive, self-motivated, team player.

Responsibilities

• Greet customers as they enter the showroom and create a welcoming environment.
• Listen attentively to inquiries and provide product information and recommendations.
• Assess customer preferences and guide through showroom with personalized assistance.
• Upsell and cross-sell to maximize revenue while meeting sales targets.
• Maintain accurate customer records and follow up for satisfaction and feedback.
• Collaborate with marketing and inventory teams to optimize showroom operations.

Skills

Customer service

Sales

Negotiation

Interpersonal skills

Communication

Active listening

Product knowledge learning

Self-motivated

Team player

Work ethic

Education

High school diploma

Tools

Excel

Word

PowerPoint

Job description

We are excited to announce an opportunity for a motivated, customer-focused team member to join our Sales team as a Showroom Sales Consultant at our Premier Kitchen & Bath showroom in Kahului, Hawaii.
In this role, you will serve as a trusted advisor, helping customers select premium plumbing, bath, and kitchen products that best fit their style, needs, and budget. You will create an exceptional showroom experience by building strong customer relationships, providing expert product knowledge, answering questions, and offering personalized solutions. Working closely with homeowners, contractors, designers, and builders, you will guide customers through the selection process while supporting sales growth and customer satisfaction.
This is an excellent opportunity for an individual who is passionate about sales, enjoys helping customers bring their projects to life, and thrives in a relationship-driven environment. If you are committed to delivering outstanding service and contributing to the success of our showroom, we encourage you to apply.
Customer Engagement

• Greet customers as they enter the showroom and create a welcoming environment.
• Listen attentively to customers' inquiries and provide product information and recommendations.
• Assess customers' preferences and guide them through the showroom, offering personalized assistance.
• Address customer questions and concerns, ensuring their satisfaction and building long-term relationships.

Product Knowledge

• Develop a deep understanding of the products offered in the showroom.
• Stay up-to-date with the latest features, benefits, and applications of each product.
• Effectively communicate product specifications, advantages, and usage to customers.
• Provide expert advice on product selection based on customers' needs and preferences.

Sales and Revenue Generation

• Proactively engage with customers to identify their requirements and propose suitable products.
• Utilize sales techniques to upsell and cross-sell products, maximizing revenue opportunities.
• Meet and exceed monthly sales targets and contribute to the achievement of showroom sales goals.
• Collaborate with the sales team to implement sales strategies and promotional initiatives.

Customer Relationship Management

• Maintain accurate and organized customer records and sales documentation.
• Follow up with customers after their visits to ensure their satisfaction and gather feedback.
• Build and nurture a strong customer base, fostering loyalty and repeat business.
• Assist in handling customer inquiries, requests for quotes, and orders through various communication channels.

Team Collaboration

• Work closely with colleagues to share insights, product knowledge, and successful sales techniques.
• Collaborate with other departments such as marketing and inventory management to optimize showroom operations.
• Participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

Showroom Maintenance

• Ensure the showroom is well-organized, clean, and aesthetically appealing at all times.
• Arrange product displays and maintain attractive merchandising to showcase products effectively.
• Monitor inventory levels and communicate restocking needs to the appropriate department.
• Collaborate with the team to ensure products are properly labeled and priced.

An equivalent combination of education and relevant experience may be considered.

• High school diploma or equivalent credential required.
• Proven experience in retail sales or customer service, preferably in a showroom environment.
• Excellent sales and negotiation skills
• Strong interpersonal and communication skills with a customer-focused approach.
• Exceptional active listening skills to understand customer needs and preferences.
• Ability to learn and communicate technical product information effectively.
• Sales-driven mindset with a track record of achieving or exceeding sales targets.
• Proficiency in using sales and inventory management software is a plus.
• Positive attitude, team player, and a self-motivated individual.
• Strong work ethic and ability to work well with little supervision
• Strong computer skills in using Excel, Word, and PowerPoint

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements

Background Check A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.
Physical Examination Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.

Benefit Snapshot
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
NO

• Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.