Sales Consultant - Luxury Kitchen & Bath Retailer - Santa Barbara

WDC Kitchen & Bath Center; Santa Barbara (CA); On-site; USD 75,000 - 150,000; Full time

Benefits offered by this job

Competitive base pay

Bonus structure

Health, dental, vision insurance

401(k)

Paid vacation and sick leave

Employee discounts

Professional growth and advancement

Job summary

WDC Kitchen & Bath Center is seeking a dynamic Sales Consultant to join our Southern California team. You will respond to inquiries, build proposals, and guide customers from needs assessment to order placement.

The role emphasizes customer service excellence, timely follow-ups, and achieving monthly sales targets. The position offers a competitive base pay and bonus structure, plus benefits like health/dental/vision, 401(k), and paid vacation.

Qualifications

• 2+ years in a goal-oriented sales environment.
• 1 year of customer service or customer-facing experience.
• Proficiency in MS Office.
• Strong organizational skills.
• Clear verbal and written communication with active listening.

Responsibilities

• Respond to sales inquiries by phone, email, or in person.
• Attend ongoing product training to stay current.
• Build proposals and quotes to meet customer needs.
• Capture client data and sales orders using company tools.
• Cultivate rapport to secure return and referral business.
• Achieve monthly sales targets and development goals.
• Be a team player and support a positive work environment.
• Cover store hours, including weekends and some holidays.
• Assist in opening/closing procedures and after-hours events.

Skills

Sales experience

Customer service

MS Office

Organizational skills

Communication

Education

High school diploma or GED

Job description

Description

About Us:

WDC Kitchen & Bath Center is Southern California’s premier retailer and builder distributor of home appliances and plumbing fixtures. For over 40 years, we have proudly served homeowners, contractors, designers, and builders with exceptional products, expert guidance, and world-class customer service. As we continue to grow, we are looking for a dynamic and driven Sales Consultant to join our team and contribute to our continued success.

About the Role:

Our ideal candidate will have great time management skills, be organized, will provide best-in-class experience to our clients and most importantly, will always have a positive attitude. The construction industry moves fast, so we are eager to find a candidate that thrives in a fast-paced, ever-changing work environment and is eager to achieve and surpass the goals that are given to them.

Key Responsibilities:

• Promptly respond to sales inquiries and concerns by phone, email, or in person.
• Attend on-going training courses to stay current on our products.
• Build proposals and quotes reflecting the needs of the customer.
• Capture meaningful client data and sales order information using company-provided tools and procedures.
• Cultivate relatability and reliability with each customer connection for return and referral opportunities.
• Achieve monthly development and sales goals
• Work as a team player and partner with fellow team members to create a positive, supportive, respectful and cohesive work environment.
• Participate in regular shifts to cover store operational hours, including weekends and some holidays.
• Cooperate in all store activities, as needed, including opening and closing procedures and occasional after-hours events.

Qualifications

• At least two years working in a goal-oriented sales environment.
• One year of customer service or customer-facing environments.
• Proficiency in MS Office.
• Good organizational skills.
• Ability to communicate clearly verbally and in writing and demonstrate active listening skills.
• Minimum High school diploma or GED.
• Availability to work 5 weekly shifts totaling 40 hours per week. Shifts are typically, 9:30am – 6:00pm
• Working Environment & Conditions: General showroom setting, frequently sitting, standing, walking, and use of computer and phone.
• Required to wear business professional attire.

What We Offer:

• Competitive base pay + bonus structure (Annual Average Earnings: $75,000 - $150,000)
• Health, dental, and vision insurance
• 401(k)
• Paid vacation and sick leave
• Employee discounts on products
• Opportunities for professional growth and advancement

WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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