Sales Consultant – High-Ticket, Inbound Leads

We Inspect; New York (NY); Remote; USD 30,000 - 40,000; Full time

Job summary

A forward-thinking company is seeking a driven Sales Consultant to join their dynamic team. This remote role focuses on managing inbound leads and guiding clients through high-ticket sales processes. As a key player in the company's growth, you will leverage your consultative selling skills to build trust and maximize client satisfaction. Your success will be measured by inspection revenue, jobs booked, and follow-up effectiveness. Join a collaborative environment where your contributions will directly impact client success and business growth, all while enjoying a competitive salary and benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Flexible Work Hours

Work from Home

Performance Bonuses

Qualifications

• 3-5 years of experience in B2C sales and client service.
• Proven background in sales hunting and pipeline management.
• Strong consultative selling skills with high emotional intelligence.

Responsibilities

• Field inbound sales calls and guide clients through services.
• Manage and nurture a pipeline of qualified leads.
• Drive strong conversion rates from initial calls to booked inspections.

Skills

B2C Sales

Consultative Selling

Pipeline Management

High-Ticket Sales

Lead Qualification

Follow-Up Effectiveness

Client Satisfaction

Emotional Intelligence

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Tools

PipeDrive CRM

Job description

Sales Consultant – High-Ticket, Inbound Leads

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Who We Are Looking For

We Inspect is seeking a driven and experienced Sales Consultant to join our growing team. This role is ideal for a sales professional with a strong background in pipeline management, consultative selling, and high-ticket, high-volume sales. You will be the first point of contact for new and existing clients, guiding them through our services and helping them take the right next steps in their journey. Your ability to build trust, qualify leads, communicate value, and drive bookings will directly impact our client success and business growth.

Location: Remote position for U.S.-based candidates in EST or CST time zones. Must have a reliable home office.

Why This Role Matters

As a Sales Consultant, you play a pivotal role in driving our company’s growth and reputation. Your ability to convert inbound leads efficiently, maintain high client satisfaction, and maximize average deal size will be crucial to your success. You’ll be measured by key metrics that align with both client impact and business goals, including inspection revenue, jobs booked, deal size, follow-up effectiveness, and client satisfaction.

What You’ll Do

• Field inbound sales calls from clients across the U.S. and serve as their trusted guide
• Manage and nurture a pipeline of qualified leads, ensuring timely follow-up and high engagement
• Hunt for opportunity within each inquiry, identifying clients best suited for our services
• Qualify clients based on their needs, situation, and eligibility for services like in-home inspections
• Gather key client information to effectively tailor recommendations
• Pitch We Inspect's value proposition by clearly communicating the benefits and solutions we provide
• Drive strong conversion rates by turning initial calls into scheduled inspections
• Facilitate fast scheduling for in-home inspections, moving leads quickly through the sales process
• Own follow-up with unconverted leads through calls, texts, and emails to maximize re-engagement
• Maintain accurate records and notes in our CRM system (PipeDrive) to track all touchpoints and ensure no opportunities are missed
• Provide client insights and feedback to internal teams to continually improve our services

How Your Success Will Be Measured

• Total Inspection Revenue: Maintaining a consistent, strong average spend per client
• Jobs Booked: Direct contribution to booked inspections and revenue growth
• Average Deal Size (ADS): Effectively communicating value to clients and minimizing unnecessary discounting
• Follow-Up Effectiveness: Executing high-volume, high-quality follow-ups that lead to bookings
• Initial Call to Booking %: Building immediate trust and driving action on first consults
• Booking Speed: Moving clients from first contact to booked inspections quickly and efficiently
• Calls Taken: Responsiveness and balanced lead handling to maintain a healthy pipeline
• Client Satisfaction: Delivering a professional, supportive, and trustworthy experience throughout the sales journey

What You Bring

• 3-5 years of experience in B2C sales and/or client service, preferably in an inside sales environment
• Proven background in sales hunting, pipeline management, and high-volume lead handling
• Track record of handling high-ticket, high-volume sales, with proven ability to close efficiently
• Experience managing 20-30 daily touchpoints with clients, including phone calls, text messages, and emails, ensuring consistent and diligent follow-up
• Strong consultative selling skills, able to deeply understand client needs and articulate solutions
• Exceptional organization and follow-through, ensuring consistent pipeline progress and conversion
• High emotional intelligence, showing empathy and professionalism to build client trust
• Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
• Preferred industry experience (1+ year): Home Services, In-Home Residential Sales, Mold Remediation, Water Damage Restoration, HVAC Contracting, or Construction
• Bachelor’s degree in Business, Marketing, or a related field preferred
• PipeDrive CRM experience is a plus

Who You Are

• A team player who thrives in a collaborative, remote environment
• An exceptional communicator, able to explain complex services clearly and persuasively
• Highly organized and self-sufficient, managing tasks and follow-ups independently
• Energized by a fast-paced, metrics-driven environment
• Passionate about our mission to help people through their indoor environmental challenges
• Entrepreneurial and self-motivated, always seeking ways to improve and grow
• A consultative sales professional with a genuine commitment to client success
• Eager to learn and adapt, growing your skills within a supportive and ambitious team
• Curious and ambitious, always looking for better ways to serve clients and drive results
• Open to occasional weekend work to best serve client needs

Benefits

• Salaried, Exempt position
• The On-Target Earnings (OTE) for this position range from $100,000 to $120,000, with a base salary between $30,000 and $40,000. The base pay may vary based on job-related knowledge, skills, and experience
• Medical, Dental, Vision, and 401k

About Us

We Inspect is the world's leading indoor environmental health company. Our focus is to help guide those with complex medical issues back to health through the identification of environmental pathogens in their homes and buildings. We identify sources of mold, mycotoxins, and other indoor environmental pathogens, then create roadmaps for restoration, continued maintenance, and proper rebuild and design.

Learn more about us at: https://yesweinspect.com/or#moldfinders

We Inspect will comply with federal and state mandates regarding COVID-19 vaccinations. We will require employees coming on-site to be vaccinated or in compliance with weekly testing requirements.

We Inspect recognizes the positive value of diversity, promotes equality, and challenges inequity. We welcome and encourage people of all backgrounds to apply, even if you do not meet all the qualifications listed above.

All final candidates will be asked to complete all pre-employment verifications as part of our employment process.