Sales Consultant - Full Time

CarMax Business Services; Pineville (NC); On-site; USD 20,664 - 27,552; Full time

Job summary

CarMax Business Services in Pineville, North Carolina, is seeking a Sales Consultant to enhance the customer experience in vehicle purchasing. In this role, you will assist customers by understanding their needs and guiding them from sales through financing. Ideal candidates should have sales or customer service experience and strong listening skills. You will receive paid training and mentorship, paving the way to future career growth within the company.

Qualifications

• Preferred experience in sales or customer service roles, particularly in retail.
• Demonstrated ability to connect with customers and provide excellent service.
• Willingness to learn and succeed in a team environment.

Responsibilities

• Use CarMax inventory knowledge to assist customers in finding suitable vehicles.
• Guide customers through sales, appraisals, and financing processes.
• Complete necessary records for smooth transaction processes.

Skills

Sales and customer service experience

Good listening skills

High level of self-motivation

Job description

7197 - South Boulevard - 10510 Cadillac St, Pineville, North Carolina, 28134

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do – Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. Auto sales experience is not necessary – we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we’ll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.