Sales Consultant

CarMax Business Services; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

CarMax Business Services is hiring for a Sales Consultant position in Fort Worth, Texas. The role focuses on providing exceptional customer experiences by assisting customers with vehicle selection, guiding them through the buying process, and ensuring smooth transactions. Candidates should possess sales and customer service experience with strong listening skills and motivation. The company offers competitive pay including commissions after training, along with comprehensive support and mentorship for professional growth.

Qualifications

• Sales and customer service experience preferred, preferably in retail.
• Good listening skills and a strong customer focus.
• High level of self-motivation.

Responsibilities

• Assist customers in finding a vehicle that meets their needs.
• Guide customers from sale or appraisal to test drives and financing.
• Complete relevant records and documentation for smooth transactions.

Skills

Sales experience

Customer service experience

Good listening skills

Self-motivation

Job description

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special‑kind sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us and you will help each customer purchase the right car, not the most expensive one. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do – Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high‑energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. Auto sales experience is not necessary – we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we’ll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred.
• Good listening skills and a strong customer focus.
• High level of self‑motivation.

CarMax is an equal‑opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.