Sales Consultant

Shane Co.; Westminster (CO); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Bereavement leave

Job summary

Shane Co. in Westminster, CO seeks a Jewelry Consultant to listen, build relationships, and guide customers to jewelry they’ll love and value for years. You’ll sell, connect with customers, and contribute to store-wide goals with a supportive team.

Base pay starts at $25–$30/hr with potential performance bonuses and a weekly team bonus, plus comprehensive benefits. The role emphasizes consultative sales, expert product knowledge, and customer-centric service, with ongoing coaching.

Qualifications

• At least two years of consultative, customer-facing sales experience.
• Experience selling products where understanding features, benefits, and customer needs matters.
• Track record of building relationships that lead to results.
• Confidence communicating value and asking for the sale.
• Evening and weekend availability.
• Strong visual acuity and manual dexterity for handling fine jewelry.
• Excellence in written and spoken English.
• High school diploma or equivalent.
• No jewelry experience required.
• We can teach you jewelry; we're looking for other hard-to-teach qualities.

Responsibilities

• Create personal, memorable sales experiences by understanding each customer's story, style, and needs.
• Lead confident sales conversations that connect product features and benefits to what matters to the customer.
• Build relationships that extend beyond a single transaction and create customers for life.
• Learn craftsmanship, quality, and story behind our jewelry to sell with expertise.
• Own your individual sales goals while contributing to store success.
• Follow up with customers and continue building relationships after they leave the store.
• Learn continuously, welcome coaching, and help newer team members grow.
• Be a Proud Brand Ambassador representing Shane Co. with authenticity.
• Put the customer at the center of decisions and deliver experiences that exceed expectations.
• Protect our family legacy by acting with integrity and doing what is right.
• Share our commitment to worldwide sourcing and the value we bring to customers.
• Strengthen the Shane Co. brand through your decisions and work.

Skills

Consultative selling

Relationship building

Close sales

Customer-facing

English proficiency

Evening and weekend availability

Education

High school diploma or equivalent

Job description

Westminster, CO | Base Pay: $25–$30/hr, uncapped growth over time

The Opportunity

People don't come to Shane Co. just to buy jewelry. They come because something in their life matters enough to mark it.

A proposal. An anniversary. A new child. A milestone they'll never forget.

They trust us to be part of those moments. We are more than a jeweler. We are their friend and jeweler.

And that's where you come in.

As a Jewelry Consultant, you'll listen, build relationships, learn what matters to each customer, and confidently guide them toward something they'll love and value for years to come.

And you'll sell.

This is a career for someone who loves the art of selling. Someone who can connect with people, make a confident recommendation, communicate value, and ask for the business.

Our consultants can earn an individual performance bonus of $2,000–$50,000 annually on top of base pay, plus a weekly team bonus of up to $150. Strong performance creates meaningful earning growth over time, and the majority of our store leaders started in this role.

Who You Are

• You're curious about people, confident in conversation, and motivated by results.
• You listen before you recommend. You know how to earn trust, understand what matters to the person in front of you, and turn that connection into a sale.
• You want to win, but you also want the people around you to win. You take ownership of your results, welcome feedback, and are always looking for ways to get better.
• If you've succeeded in consultative sales, you may already have what it takes to be exceptional here.
• We'll teach you diamonds, gemstones, craftsmanship, and jewelry. You bring the confidence, curiosity, care, and drive.

What You’ll Do

• Create personal, memorable sales experiences by understanding each customer's story, style, and needs
• Lead confident sales conversations that connect product features and benefits to what matters to the customer
• Build relationships that extend beyond a single transaction and create customers for life who come back and recommend you to their friends and family
• Learn the craftsmanship, quality, and story behind our jewelry so you can sell with expertise and confidence
• Own your individual sales goals while contributing to the success of the entire store
• Follow up with customers and continue building relationships after they leave the store
• Learn continuously, welcome coaching, and help newer team members grow
• Be a Proud Brand Ambassador who represents Shane Co. with authenticity and pride in every customer and business interaction.
• Put the customer at the center of decisions and deliver experiences that exceed expectations.
• Protect our family legacy by acting with integrity by doing what is right.
• Share our uncompromising standard for quality in our products.
• Understand and champion our commitment to worldwide sourcing and the value and beauty we bring to our customers as a result.
• Ensure the decisions you make and the work you deliver strengthen the Shane Co. brand and reinforce what makes us different.

Base Pay

$25–$30 per hour to start, based on experience and demonstrated sales skill. There is no ceiling on your base pay over time. Strong performance creates opportunities for meaningful increases as your career grows.

Individual Performance Bonus

$2,000–$50,000 annually based on your individual sales performance. The program is designed to reward performance across the sales team, not just the very top performers.

Team Bonus

Up to $150 per week based on store performance because individual results matter here, and so does winning together.

Your Schedule

Our store hours are different from much of retail.

• Monday–Wednesday 10 am–7 pm
• Thursday–Friday 10 am–8 pm
• Saturday 10 am–6 pm
• Sunday noon–5 pm

What You Bring

• At least two years of consultative, customer-facing sales experience
• Experience selling products or services where understanding features, benefits, and customer needs matters
• A track record of building relationships that lead to results
• Confidence communicating value and asking for the sale
• Curiosity, emotional intelligence, and the ability to connect with different personalities
• Evening and weekend availability
• Strong visual acuity and manual dexterity for handling fine jewelry
• Excellence in written and spoken English
• High school diploma or equivalent
• No jewelry experience required.
• We can teach you jewelry. We're looking for the qualities that are much harder to teach.

Why Shane Co.

Shane Co. has been family-owned since 1929, and that history has shaped how we do business. We believe in doing the right thing for our customers and creating relationships built to last.

We thoughtfully design quality fine jewelry, hand-select beautiful diamonds and colorful gemstones directly from the source, and provide our customers with expert, pressure-free guidance so they can make meaningful purchases with confidence.

That same long-term thinking applies to our people.

The majority of our store leaders started in this role. We invest in training, development, and growth opportunities because we want this to be more than just your next sales job. We want it to be somewhere you can build a career.

Our benefits include

• Competitive medical, dental, and vision coverage
• 401(k) with company match
• Paid vacation, sick time, holidays, and volunteer time
• Bereavement leave, including for pets
• Company-paid extended illness bank
• Optional long-term disability and company-paid life insurance
• Paid parental leave and fertility benefits
• Dependent care Flexible Spending Accounts
• Employee Affinity Groups
• Dedicated role-specific training and internal learning opportunities
• Career development and opportunities to move into leadership

If you love selling, genuinely enjoy people, and want your work to be part of moments customers will remember for the rest of their lives, we'd like to meet you.

Build a sales career around something that matters.

Shane Co. does not sponsor visas or work authorization.