Sales Consultant - Jewelry (Full-Time)

Shane Co.; Duluth (GA); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation, sick time, holidays, &‑

Volunteer time

Bereavement leave including for pets

Long‑term disability (optional)

Life insurance (company-paid)

Parental leave & fertility benefits

Dependent care FSAs

Employee affinity groups

Core role-specific training & internal

Career development

Job summary

Shane Co. is seeking a Jewelry Consultant to listen to customers, build relationships, and guide them toward pieces they will love and value for years. You will sell with confidence, communicate product value, and contribute to a team-driven store environment.

This is a full-time retail sales role with shifts including weekends. Base pay starts at $26–$31/hour, with performance bonuses that reward individual and team results, and a history of promoting from within.

Qualifications

• Two years of consultative, customer-facing sales experience.
• Experience selling products where understanding features, benefits, and customer needs matters.
• Track record of building relationships that lead to results.
• Confidence communicating value and asking for the sale.
• Interest in jewelry and willingness to learn product knowledge.

Responsibilities

• Listen to customers and build relationships to understand what matters to them.
• Confidently guide customers toward items they will love and value for years.
• Sell jewelry with an emphasis on value and customer satisfaction.
• Meet sales and team bonus targets and contribute to store goals.

Skills

Consultative sales

Customer-facing sales

Relationship building

Communicating value

Evening/weekend availability

English proficiency

Education

High school diploma or equivalent

Job description

The Opportunity

People don't come to Shane Co. just to buy jewelry. They come because something in their life matters enough to mark it.
A proposal. An anniversary. A new child. A milestone they'll never forget.
They trust us to be part of those moments. We are more than a jeweler. We are their friend and jeweler.
And that's where you come in.
As a Jewelry Consultant, you'll listen, build relationships, learn what matters to each customer, and confidently guide them toward something they'll love and value for years to come.

The Opportunity

People don't come to Shane Co. just to buy jewelry. They come because something in their life matters enough to mark it.
A proposal. An anniversary. A new child. A milestone they'll never forget.
They trust us to be part of those moments. We are more than a jeweler. We are their friend and jeweler.
And that's where you come in.
As a Jewelry Consultant, you'll listen, build relationships, learn what matters to each customer, and confidently guide them toward something they'll love and value for years to come.

And you'll sell.

This is a career for someone who loves the art of selling. Someone who can connect with people, make a confident recommendation, communicate value, and ask for the business.
Our consultants can earn an individual performance bonus of $2,000–$50,000 annually on top of base pay, plus a weekly team bonus of up to $150 . Strong performance creates meaningful earning growth over time, and the majority of our store leaders started in this role.

Base Pay

$26–$31 per hour to start, based on experience and demonstrated sales skill. There is no ceiling on your base pay over time. Strong performance creates opportunities for meaningful increases as your career grows.

Individual Performance Bonus

$2,000–$50,000 annually based on your individual sales performance. The program is designed to reward performance across the sales team, not just the very top performers.

Team Bonus

Up to $150 per week based on store performance because individual results matter here, and so does winning together.

Qualifications

What You Bring

• At least two years of consultative, customer-facing sales experience
• Experience selling products or services where understanding features, benefits, and customer needs matters
• A track record of building relationships that lead to results
• Confidence communicating value and asking for the sale
• Curiosity, emotional intelligence, and the ability to connect with different personalities
• Evening and weekend availability
• Strong visual acuity and manual dexterity for handling fine jewelry
• Excellence in written and spoken English
• High school diploma or equivalent
• No jewelry experience required.
• We can teach you jewelry. We're looking for the qualities that are much harder to teach.

Your Schedule

This is a full-time retail sales role, and your schedule will vary based on store and business needs. You will typically work 5 days per week, with shifts scheduled within our store’s operating hours. Full weekend availability is required, as weekends are an important part of serving our customers.

Typical Store Hours

• Monday–Wednesday: 10 am–7 pm
• Thursday–Friday: 10 am–8 pm
• Saturday: 10 am–6 pm
• Sunday: 12 pm–5 pm

Your scheduled shifts may vary and may extend beyond the store hours listed above for opening, closing, or other business needs.

Behavioral Characteristics

Who You Are

• You're curious about people, confident in conversation, and motivated by results.
• You listen before you recommend. You know how to earn trust, understand what matters to the person in front of you, and turn that connection into a sale.
• You want to win, but you also want the people around you to win. You take ownership of your results, welcome feedback, and are always looking for ways to get better.
• If you've succeeded in consultative sales, you may already have what it takes to be exceptional here.
• We'll teach you diamonds, gemstones, craftsmanship, and jewelry. You bring the confidence, curiosity, care, and drive.

Why Work for Shane Co.?

Shane Co. has been family-owned since 1929, and that history has shaped how we do business. We believe in doing the right thing for our customers and creating relationships built to last.

We thoughtfully design quality fine jewelry, hand-select beautiful diamonds and colorful gemstones directly from the source, and provide our customers with expert, pressure-free guidance so they can make meaningful purchases with confidence.

That same long-term thinking applies to our people.

The majority of our store leaders started in this role. We invest in training, development, and growth opportunities because we want this to be more than just your next sales job. We want it to be somewhere you can build a career.

Our benefits include

• Competitive medical, dental, and vision coverage
• 401(k) with company match
• Paid vacation, sick time, holidays, and volunteer time
• Bereavement leave, including for pets
• Company-paid extended illness bank
• Optional long-term disability and company-paid life insurance
• Paid parental leave and fertility benefits
• Dependent care Flexible Spending Accounts
• Employee Affinity Groups
• Dedicated role-specific training and internal learning opportunities
• Career development and opportunities to move into leadership

If you love selling, genuinely enjoy people, and want your work to be part of moments customers will remember for the rest of their lives, we'd like to meet you.

Build a sales career around something that matters.

Shane Co. does not sponsor visas or work authorization.