Sales Consultant

MarineMax; Somers Point (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

MarineMax in Somers Point, New Jersey is seeking a Sales Consultant to showcase the advantages of MarineMax and strategically position the company to sell new and used boats. The role emphasizes customer satisfaction and exceeding expectations, both in showroom and at off-site events.

You will learn the full product line, conduct boat demonstrations, and follow the MarineMax sales process to cultivate ongoing customer relationships and drive sales performance.

Qualifications

• Strong customer service and interpersonal skills.
• Proven sales aptitude and goal-oriented mindset.
• Willingness to learn and present the full product line.

Responsibilities

• Enthusiastically embrace the MarineMax values and position the company in the marketplace.
• Establish and maintain long-term relationships with customers before and after the sale.
• Develop knowledge of complete product line, features and accessories.
• Show products in showroom and at events; demonstrate boats on the water.
• Follow the MarineMax sales process, prospect new customers, and follow-up with leads.
• Input customer and prospect information accurately into IDS system and use data to drive sales.

Job description

OVERVIEW:

The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer’s expectations.

KEY TASKS:

• Enthusiastically embrace the MarineMax values
• Establishes and maintains good long-term relationships with customers before and after the sale.
• Develop long-term relationships with customers
• Acquire full knowledge of complete product line, features and accessories available for purchase
• Shows product in the showroom, at off-site displays or shows, and demonstrates boats on the water
• Follows the MarineMax sales process to improve selling skills, including prospecting for new customers and follow-up on customers previously contacted.
• Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales.
• Accurately computes and quotes sales price, including tax, trade-in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase
• Project a professional and knowledgeable image at all times
• Oversee the delivery of each unit sold
• Introduce customers to the dealership team to emphasize the quality and efficiency of dealership’s service operations
• Professionally lead and support customer events including Getaways
• Actively participate in boat shows and other off-site promotions
• Demonstrate basic Seamanship skills
• Successfully complete all required training programs including Brainshark modules.
• Other duties as directed

KEY RESULT AREAS:

• Internal/external customer service orientation
• Achieve weekly, monthly and/or quarterly sales goals
• Achieve number of units sold targets
• Achieve total sales dollars (volume) and gross profit goals
• Timeliness/accuracy of paperwork
• Timeliness/completeness of delivery
• Consistent customer follow-up/prospecting