Sales Consultant

MarineMax; Panama City (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

MarineMax is seeking a Sales Consultant to showcase the advantages of the MarineMax lineup and position the company effectively in the marketplace. The role centers on building long-term customer satisfaction and exceeding expectations.

You will drive sales by prospecting new customers, demonstrating boats, and guiding buyers through financing options while maintaining accurate records in the IDS system.

Qualifications

• Experience in retail or showroom sales with a focus on customer satisfaction.
• Ability to compute and quote sales price including tax, trade‑in, and license fees.
• Familiarity with boating products and basic seamanship concepts.

Responsibilities

• Showcase boats and products in showroom, at events, and at boat shows.
• Develop and maintain long-term relationships with customers before and after the sale.
• Follow MarineMax sales process and prospect for new customers; follow up with leads.
• Input and maintain customer data accurately in the IDS system and use it for sales planning.
• Coordinate with Business Manager on financing requirements and vehicle delivery.
• Lead customer events and ensure professional representation of MarineMax at all times.
• Oversee delivery of each unit sold and introduce customers to after-sales service.

Skills

Customer service

Prospecting

Relationship building

Product knowledge

Sales process

Seamanship basics

Tools

IDS system

Job description

OVERVIEW:

The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on long term customer satisfaction and devote him/herself to exceeding the customer’s expectations.

KEY TASKS:

• Enthusiastically embrace the MarineMax values
• Establishes and maintains good long-term relationships with customers before and after the sale.
• Develop long-term relationships with customers
• Acquire full knowledge of complete product line, features and accessories available for purchase
• Shows product in the showroom, at off-site displays or shows, and demonstrates boats on the water
• Follows the MarineMax sales process to improve selling skills, including prospecting for new customers and follow‑up on customers previously contacted.
• Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales.
• Accurately computes and quotes sales price, including tax, trade‑in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase
• Project a professional and knowledgeable image at all times
• Oversee the delivery of each unit sold
• Introduce customers to the dealership team to emphasize the quality and efficiency of dealership’s service operations
• Professionally lead and support customer events including Getaways
• Actively participate in boat shows and other off‑site promotions
• Demonstrate basic Seamanship skills
• Successfully complete all required training programs including online video modules.
• Other duties as directed

KEY RESULT AREAS:

• Internal/external customer service orientation
• Achieve weekly, monthly and/or quarterly sales goals
• Achieve number of units sold targets
• Achieve total sales dollars (volume) and gross profit goals
• Timeliness/accuracy of paperwork
• Timeliness/completeness of delivery
• Consistent customer follow‑up/prospecting
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.