Sales Consultant

Jeep 24; Marshall Corner (MA); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Jeep 24 Brockton is seeking motivated Sales Consultants to join our outstanding sales team. The Automotive Sales Consultant serves as the primary contact between customers and the dealership’s sales team, representing 24 Auto Group’s core values of Exceptional Customer Service, Honesty, Integrity & Respect in every interaction.

This role is responsible for guiding customers through the purchase and delivery process with transparency, professionalism, and enthusiasm.Sales Consultants are expected

Qualifications

• Self-motivated with strong customer service skills.
• Excellent communication and professional appearance.
• Clean driving record and valid driver's license.
• Automotive sales experience helpful; training provided.

Responsibilities

• Greet and assist customers promptly with a professional demeanor.
• Identify customer needs through conversation and product knowledge.
• Present vehicles, demonstrate features, and accompany customers on test drives.
• Prepare sales documentation, trade appraisals, and deal jackets.
• Manage the full delivery process and ensure customer satisfaction.
• Coordinate post-delivery items and registration documents.
• Maintain CSI targets and uphold transparency and integrity.

Skills

Self-motivated

Customer service

Communication skills

Professional appearance

Driver's license

Sales experience helpful

Job description

Full Time Sales Brockton, MA, US

Salary Range: $60,000.00 To $150,000.00 Annually

SALCONSU

1101/1102 (50/50)

FLSA Status:

Non-Exempt

Pay Structure:

Hourly + Commission with Bonus Opportunity

Job Function:

Vehicle Sales

Annual Potential Earnings Range:

$60k - $150k based on your sales performance

Jeep 24 in Brockton is seeking Motivated Sales Consultantsto join our outstanding sales team.

Experience preferred but will train the right candidate.

Earning potential $60,000-$150,000

POSITION SUMMARY

The Automotive Sales Consultant serves as the primary contact between customers and the dealership’s sales team, representing 24 Auto Group’s Core Values of Exceptional Customer Service, Honesty, Integrity & Respect in every interaction. This role is responsible for guiding customers through the purchase and delivery process with transparency, professionalism, and enthusiasm.
Sales Consultants are expected to master the dealership’s full product line, digital retail tools, and CRM system to ensure timely, accurate follow‑up and the highest levels of customer satisfaction. The position works closely with Sales Management, F&I, and Service to achieve volume, gross, and CSI targets while fostering long‑term relationships that build brand loyalty.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Greet and assist customers promptly with a professional, friendly demeanor.
• Identify customer needs through conversation, qualification, and product knowledge.
• Present vehicles, demonstrate features, and accompany customers on test drives.
• Prepare sales documentation, trade appraisals, and deal jackets accurately with Sales Managers.
• Manage the full delivery process:
  • Confirm vehicle readiness, fuel, cleanliness, documentation, and registration several hours before delivery.
  • Review vehicle features, warranty, and first maintenance schedule with the customer.
  • Introduce customers to the Service Department and review the Service Menu.
  • Emphasize the importance of the Customer Satisfaction Survey during delivery.
• Coordinate pickup of post-delivery items and registration documents.
• Ensure every customer interaction aligns with 24 Auto Group’s commitment to transparency and integrity.
  • Respond to customer concerns quickly and professionally to ensure complete satisfaction
  • Maintain high Customer Satisfaction Index (CSI) scores per manufacturer and dealer standards.

Compliance & Documentation

• Follow dealership and OEM policies regarding pricing, disclosure, and advertising accuracy.
• Maintain compliance with all dealership and regulatory requirements including:
• FTC Safeguards Rule – protect all customer data and personal information.
• Red Flags Identity Theft Program – verify identity on all credit transactions.
• Used Car Rule – ensure the Buyers Guide is accurate and properly displayed.

• Maintain accurate deal paperwork for timely funding and audit readiness.
• Maintain a professional appearance and adhere to the dealership’s uniform and grooming standards.
• Support team members by assisting with showroom organization and vehicle display.
• Participate in ongoing product and compliance training.
• Uphold 24 Auto Group’s culture of teamwork, respect, and continuous improvement.

QUALIFICATIONS AND REQUIREMENTS

• Self-motivated
• Incredible Customer service experience
• Fantastic communication skills
• Professional, well-groomed personal appearance
• Clean driving record and valid driver's license
• Automotive and sales experience helpful

WHAT WE OFFER

• Medical, Dental, Vision, Life, Disability insurance options