Sales Consultant

MFA Oil Company; Kansas City (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Sales Consultant where you will play a vital role in delivering exceptional customer service and driving sales. You'll engage with customers, promote products, and ensure smooth store operations while adhering to company policies. This position offers opportunities for growth within a supportive environment that values teamwork and excellence. If you're passionate about providing top-notch service and ready to take ownership of your role, this is the perfect opportunity for you.

Benefits

Competitive Wages

Paid Time Off

401(k) with Match

Comprehensive Health Benefits

Profit Sharing

Holidays Off

Qualifications

• Must be 18 years or older with reliable transportation.
• Ability to learn technical information and operate office equipment.
• Effective communication with customers and team members.

Responsibilities

• Greet customers and provide fast, friendly service.
• Promote sales and explain product benefits.
• Complete sales transactions and manage inventory.

Skills

Customer Service

Sales Techniques

Effective Communication

Technical Learning

Team Collaboration

Education

High School Diploma or GED

Job description

Big O Tires Store - Wornall Rd., Kansas City, Kansas City, Missouri, United States of America

Job Description

Overview

A Sales Consultant will be responsible for providing excellent customer service, performing duties accurately and efficiently, and adhering to company policies to ensure customer satisfaction and effective store operations.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Greet and thank customers courteously, offering fast and friendly service
• Promote sales by explaining product and service benefits
• Perform vehicle inspections and communicate maintenance requirements
• Handle sales duties including pricing, promotions, suggestive selling, and stock management
• Follow all company policies and procedures
• Participate in weekly meetings to review safety, policies, and product updates
• Monitor customer areas and manage waiting customers
• Assist with opening and closing procedures
• Support inventory control and physical counts
• Complete sales reports and monitor daily sales and gross profit
• Assist with merchandising, advertising, and promotions
• Prepare sales documentation such as warranties and service agreements
• Conduct accurate sales transactions and report discrepancies
• Manage ticket averages and store profitability
• Maintain facility appearance and protect assets
• Build relationships with customers and staff, motivating team members
• Ensure equipment maintenance and handle customer complaints professionally
• Maintain a clean and organized environment
• Adhere to safety and regulatory standards
• Follow work schedules and communicate professionally with management and staff
• Assist in training new employees
• Perform general cleaning and stocking duties
• Complete required training promptly
• Perform other duties as assigned

Job Requirements

• Must be 18 years or older
• Availability to work holidays, weekends, and after hours as needed
• Reliable transportation
• Ability to learn technical information and operate office equipment
• Safe operation of vehicles with automatic and manual transmissions
• Effective communication with customers
• Willingness to handle hazardous materials and work outdoors
• Compliance with PPE regulations
• Good sensory abilities (vision, hearing, speech, odor detection)
• Ability to stand for long periods and lift up to 75 pounds
• Successful completion of pre-employment screening including drug, MVR, and background checks
• Legal authorization to work in the U.S.

Preferred Skills

• High school diploma or GED
• Experience in an automotive environment
• Valid driver’s license
• Ability to work independently and in teams
• Fast-paced work ability, detail-oriented, and organized

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and franchises across Missouri, Arkansas, and Kansas. The company supplies fuels, lubricants, propane, and manages energy solutions including solar panel installations and wholesale fuel distribution.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) with match, and comprehensive health benefits including medical, dental, vision, and insurance options.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, on-the-job training, and educational assistance are available to support your career growth within the company.